IBM 8832L1X Maintenance And Troubleshooting Manual page 136

NOTE
See "System" on page 130 to determine which components should be replaced by a field
service technician.
Symptom
Suspected software
problem.
NOTE
See "System" on page 130 to determine which components should be replaced by a field
service technician.
Symptom
A USB device does not work. •
120
Software problem
FRU/action
1. To determine if problems are caused by the software, verify that:
• The computer has the minimum memory needed to use the software.
For memory requirements, see the information that comes with the
software.
NOTE
If you have just installed an adapter or memory, you might
have a memory address conflict.
• The software is designed to operate on the computer.
• Other software works on the computer.
• The software that you are using works on another system.
If you received any error messages when using the software program,
see the information that comes with the software for a description of the
messages and suggested solutions to the problem.
2. If you have verified these items and the problem remains, contact your
place of purchase.
Universal Serial Bus (USB) port problems
FRU/action
Verify that:
— The correct USB device driver is installed.
— The operating system supports USB devices.
Intel® Server Compute Blade SBX82: Hardware Maintenance Manual and Troubleshooting Guide