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NOTE
See "System" on page 130 to determine which components should be replaced by a field
service technician.
Symptom
A problem occurs only
occasionally and is difficult to
detect.
NOTE
See "System" on page 130 to determine which components should be replaced by a field
service technician.
Symptom
All or some keys on the
keyboard do not work.
The mouse or pointing
device does not work.
Intermittent problems
FRU/action
•
Verify that:
— When the computer is turned on, air is flowing from the rear of the
computer at the blower grill. If there is no airflow, the blower is not
working. This causes the computer to overheat and shut down.
— Ensure that the SCSI bus and devices are configured correctly.
Keyboard, mouse, or pointing-device problems
FRU/action
1. Verify that:
•
The keyboard cable is securely connected to the SBCE management
module, and the keyboard and mouse cables are not reversed.
•
Both the computer and the monitor are turned on.
2.
Keyboard.
3.
Management module on the SBCE unit.
1. Verify that:
•
The keyboard/mouse/video select button LED on the front of the
blade server is lit, indicating that the blade server is connected to the
shared SBCE monitor.
•
The mouse or pointing-device cable is securely connected to the
SBCE management module, and that the keyboard and mouse
cables are not reversed.
•
The mouse works correctly with other blade servers.
•
The mouse device drivers are installed correctly.
•
Both the computer and the monitor are turned on.
•
The mouse is recognized as a USB device, not PS2, by the blade
server. Although the mouse is a PS2-style device, communication
with the mouse is through an internal USB bus in the SBCE chassis.
Some operating systems permit you to select the type of mouse
during installation of the operating system. Select USB.
2.
Mouse or pointing device.
3.
Management module on the SBCE unit.
113
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