Juniper T640 Hardware Manual page 411

Hide thumbs Also See for T640:

Table of Contents

Documentation

Appendix G: Contacting Customer Support and Returning T640 Router Hardware

Provide the following information in your e-mail message or during the telephone call:

Part number and serial number of component

Your name, organization name, telephone number, and fax number

Description of the failure

The support representative validates your request and issues an RMA number for

return of the component.

Pack the router or component for shipment.

T640 Preventing Electrostatic Discharge Damage on page 306

T640 Chassis Description on page 13

Locating T640 Component Serial Numbers Using the CLI on page 369

T640 Physical Specifications on page 341

Troubleshooting