Why Doesn't My Handheld Device Display In Consoleone Or In The Zenworks Handheld Management Inventory Viewer - Novell ZENWORKS HANDELD MANAGEMENT 7 SP1 IR4 - ADMINISTRATION Administration Manual

"Unable to Remotely Control or Remotely View a Windows CE Device" on page 153
"Even though the WinCE Configuration Access Point Policy, WinCE Remote Management
Policy, or WinCE Configuration Policy for Uninstalling Applications is not Enforced on the
Windows CE Device, the Policy Status is Reported as Enforced" on page 154
"How to Change the User Account in Novell eDirectory After Installing ZENworks 7
Handheld Management Server?" on page 154
"A Handheld device's software inventory information in ConsoleOne is not updated." on
page 154
"Even though the device is connected all the time, the last connected time in ConsoleOne is not
updated." on page 154
"Communication through SSL configuration does not work in a ZENworks Handheld
Management setup comprising of the server, Access Points and, the handheld device" on
page 155
Why doesn't my handheld device display in ConsoleOne or in the ZENworks
Handheld Management Inventory Viewer?
Possible Cause: You did not associate the Handheld Import policy correctly.
Possible Cause: You enabled and associated the Handheld Import policy after the handheld
Why are policies that I have configured and enabled not being enforced on
individual handheld devices?
150 Novell ZENworks 7 Handheld Management Administration Guide
Action: Before handheld device objects are displayed in ConsoleOne, you need to set
up the Handheld Import policy. For more information, see
Up Handheld Import," on page
Action: The Handheld Import policy you configured and enabled is not in effect until
you associate its policy package with a ZENworks Handheld Management
service object or a container object that contains the ZENworks Handheld
Management service objects. For more information, see
"Associating the Handheld Service Package," on page
devices connected to the ZENworks Handheld Management Access Point.
Action: Resynchronize or connect the devices to import them into ZENworks
Handheld Management.
Action: If you are using the sync client, the handheld device needs to synchronize
(possibly three times) after the ZENworks Handheld Management Desktop
Synchronization Integration is installed on the computer it synchronizes with.
Action: Policies can be scheduled to run at a certain time. During creation, all policy
packages are given a default run schedule (EventHandheldSync, by default).
This means that all applicable policies in this package are enforced every time
a handheld device connect/synchronizes.
If you enable a policy but fail to schedule it, it runs according to the schedule
currently defined in the Default Package Schedule.
You can change the default schedule for an entire policy package or for
individual policies. For more information, see
Policies" on page
11.
74.
Chapter 1, "Setting
Section 1.3,
16.
"Scheduling Packages and