Summary of Contents for Novell GROUPWISE 7 - 04-2007
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GroupWise 7 WebAccess Client User Guide Novell GroupWise ® w w w . n o v e l l . c o m W E B A C C E S S C L I E N T U S E R G U I D E...
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Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
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Documentation Conventions In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path. ® A trademark symbol ( , etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party trademark.
Getting Started ® This section of the GroupWise WebAccess User Guide contains the following topics: Section 1.1, “Starting GroupWise WebAccess,” on page 11 Section 1.2, “Understanding Timing Out from GroupWise WebAccess,” on page 12 Section 1.3, “Understanding the GroupWise WebAccess Main Window,” on page 12 Section 1.4, “Understanding Your Mailbox,”...
6 Click Login. Your GroupWise WebAccess mailbox opens. 1.2 Understanding Timing Out from GroupWise WebAccess Specific actions, such as opening or sending an item, generate a call to the Web server. Other actions, such as scrolling through items in the Item List, composing a message without sending it, or reading Help topics, do not generate a call to the Web server.
Section 1.3.2, “Toolbar,” on page 14 Section 1.3.3, “Folder List,” on page 14 Section 1.3.4, “Item List,” on page 16 1.3.1 Nav Bar The GroupWise Nav Bar Figure 1-3 The Nav Bar provides for quick access to your most commonly used folders. It contains the Mailbox, Calendar, Documents, and other folders.
1.3.2 Toolbar The GroupWise Toolbar Figure 1-4 The toolbar lets you quickly accomplish common GroupWise tasks, such as opening the Address Book, sending mail messages, and managing folders. 1.3.3 Folder List The Folder List displays the folders used to organize the items you send and receive. You can add additional folders to further help you organize your items.
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Icon Description Calendar Lists all appointments, tasks, and notes in your Calendar. Calendar is a system folder. Task List Checklist Lists items you have moved to this folder. You can move any items (mail messages, phone messages, reminder notes, tasks, or appointments) to this folder and arrange them in the order you want.
1.3.4 Item List The Item List displays the contents of the folder that is currently open. By default, the most recent 20 items in the folder are displayed. If the folder contains more than 20 messages, a Display Next button appears at the bottom of the list. You can use it to display the next 20 messages, or you can choose to select more or less than 20 messages.
1.5.1 GroupWise 7 Documentation Web Page For extensive GroupWise administration documentation, go to the GroupWise 7 area on the Novell Documentation (http://www.novell.com/documentation/lg/gw7/docui/index.html) Web site. 1.5.2 GroupWise Cool Solutions Web Community At GroupWise Cool Solutions, you’ll find tips, tricks, feature articles, and answers to frequent questions.
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GroupWise 7 WebAccess Client User Guide...
Using Your GroupWise WebAccess Mailbox ® This section of the GroupWise WebAccess User Guide provides basic information to get you started using GroupWise WebAccess. Section 2.1, “Composing Items,” on page 19 Section 2.2, “Managing Items You Receive,” on page 23 Section 2.3, “Managing Items You Send,”...
Note: Lets you indicate which day you want the note to appear on the recipient’s Calendar. Because notes are posted in the recipient’s Calendar, they are frequently used as reminders of specific events, such as days off, project deadlines, or birthdays. Posted Items: Posted items are scheduled items you create for yourself.
IMPORTANT: Name-completed addresses for all item types come only from the Frequent Contacts address book. 3 Type a subject and message. You can include Web site locations or addresses (URLs) in both the Subject and Message boxes. 4 (Optional) Click Spell Check to check the spelling in the message. For this feature to work, your browser must be enabled for Java*.
IMPORTANT: Name-completed addresses for all item types come only from the Frequent Contacts address book. 3 Type the caller, company, and phone information. 4 Type a message. You can include Web site locations or addresses (URLs) in the Message field. 5 (Optional) Click Spell Check to spell check the message.
6 (Optional) Click Attach to attach files to the note. For this feature to work, your browser must support attachments. 7 (Optional) Click Send Options to select a security setting (classification), assign a priority (high, standard, low), request a reply, or select to receive return notification. 8 Click Send.
Using the Search Tool 1 From the GroupWise WebAccess main window, click the icon. 2 To search for specific text, click Full Text or Subject, then type the words you are looking for in the text box. 3 To search for a name, click From or To/CC, then type the name in the text box. 4 Select each item type you are looking for.
To delete an appointment, task, or note you already accepted, click the Calendar icon in the Folder List or Nav Bar. 2 Locate the items in the Item List. 3 Select the items, then click Delete at the top of the Item List. Click the item to open it, then click Delete.
Marking an item Read does not change the status of the item in Properties. For example, if you have opened an item, then marked the item unread, the sender of the item sees the item status as opened in Properties. 2.2.7 Marking an Item Read 1 Click the Mailbox icon in the Folder List.
Section 2.3.2, “Deleting or Retracting an Item You Send,” on page 28 Section 2.3.3, “Resending Items,” on page 28 2.3.1 Checking the Status of an Item You Send 1 Click the Sent Items icon in the Folder List. 2 Click the item in the Item List, or right-click it > click Open. 3 Click the Properties tab.
2.3.2 Deleting or Retracting an Item You Send 1 Click the Sent Items icon in the Folder List. 2 Click the item in the Item List to open it. Right-click the item > click Delete. 3 To delete the item from your Mailbox only, click Delete from This Mailbox. To retract the item from your Mailbox and from all recipients’...
Click + and - to expand and collapse personal folders. For information about the individual folders you might have in your Folder List, see the following: Section 2.5.1, “Creating a Folder,” on page 29 Section 2.5.2, “Deleting Folders,” on page 30 Section 2.5.3, “Sharing a Folder,”...
3 Select the place in the Folder List where you want to add the folder. By default, the folder is added as the first folder in the Cabinet. For example, to add a folder at the same level as the Mailbox folder, select the Down button next to the Mailbox folder.
To move an appointment, task, or note you already accepted, click the Calendar icon in the Folder List or on the Nav Bar. 2 Locate the item in the Item List. 3 Select the item, then click Move at the top of the Item List. Click the item to open it, then click Move.
deleting them, but the original item remains stored in the folder where the search found it. This means that if you move or delete an item from a Find Results folder, the item is deleted from the Item List, but not from the original location. The next time you open the Find Results folder, the search is performed again and the item is once again displayed.
Moving an Item to the Checklist Folder 1 To move an item you received, click the Mailbox icon in the Folder List or Nav Bar. To move an appointment, task, or note you have already accepted, click the Calendar icon in the Folder List.
Cabinet. You choose whom to share the folder with, and what rights to grant each user. Users can then post messages to the shared folder, drag existing items into the folder, and create discussion threads. You cannot share system folders, which include the Mailbox, Unopened Items, Sent Items, Calendar, Task List, Checklist, Cabinet, Work In Progress, Junk Mail, and Trash folders.
After you add a shared folder recipient, the Status column displays Pending until the recipient accepts or declines the shared folder. 4 If desired, change the recipient’s shared folder rights. Read: Lets the user read items in the folder. Add: Lets the user add items to the folder. Edit: Lets the user edit items in the folder.
3 Type a subject and message. You can include Web site locations or addresses (URLs) in both the Subject and Message fields. 4 (Optional) Click Spell Check to spell check the message. For this feature to work, your browser must be enabled for Java. 5 (Optional) Click Attach to attach files to the message.
establishes the rights the proxy has to the Mailbox. A proxy’s rights determine the extent to which the proxy can manage the person’s Mailbox. For example, the proxy might be given rights to read and write (send) all item types or only be given rights to read Calendar items (appointments, tasks, and notes).
4 Specify the search criteria needed to find the user whom you want to be a proxy, then click Search. In the list of users that is displayed as a result of the search, select the user, click Select (at the top of the list of users), then click Login to close the Address Book and display the user’s Mailbox.
Subscribe to My Notifications: This applies only if the proxy is using the GroupWise client for Windows. Receiving notifications is not supported in GroupWise WebAccess. This option enables the proxy to receive notifications through GroupWise Notify. Modify Options/Rules/Folders: Select this option to enable the proxy to change the options in your Mailbox and to add, delete, or modify folders.
5 Click Save to save the changes to the <All User Access> entry. 6 Click Close to close the Proxy Access dialog box. 2.9 Saving Items in Your Mailbox This section contains the following topics: Section 2.9.1, “Saving an Item,” on page 40 Section 2.9.2, “Saving Status Information,”...
You can empty your entire Trash, or empty only selected items. Items in the Trash are emptied according to the way your GroupWise administrator specifies, or you can empty the Trash manually. The system administrator can specify that your Trash is emptied automatically on a regular basis. This section contains the following topics: Section 2.10.1, “Opening Your Trash,”...
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2 Select the item, then click Undelete at the top of the Item List. Click the item to open it, then click Undelete. The item is moved from your Trash to the folder from which it was originally deleted. GroupWise 7 WebAccess Client User Guide...
Working with Items in Your Mailbox ® GroupWise provides many options for sending and receiving different kinds of e-mail. Section 3.1, “Understanding GroupWise Item Types,” on page 43 Section 3.2, “Sending and Receiving Items,” on page 44 Section 3.3, “Attaching Files,” on page 48 Section 3.4, “Managing Sent Items,”...
Phone Message A phone message helps you inform someone of a phone call or visitor. You can include such information as caller, phone number, company, urgency of the call, and so forth. You cannot answer your phone from a phone message. See Section 3.2.2, “Sending Phone Messages,”...
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A blank Mail Message window displays by default (or you can click New > Mail on the toolbar). 2 In the To field, type a username, then press Enter. Repeat for additional users. If necessary, type usernames in the CC and BC fields. To select usernames from a list, click Address Book on the toolbar, search for each user’s name, double-click or select each user, then click OK.
3.2.2 Sending Phone Messages A phone message is a note you can send to notify other GroupWise users of calls they received while they were out of the office or unavailable. Phone messages are stored in the recipient's Mailbox. You cannot answer your phone from a phone message.
3 Click Activate Signature. 4 Type your signature text in the box. 5 Click Automatically Add Signature to have GroupWise WebAccess automatically add the signature when you send the item. Click Prompt before adding signature to have GroupWise WebAccess prompt you to add the signature when you send the item.
When Spell Checker finds a misspelled word, you can replace it with a word Spell Checker suggests, edit the word manually, or skip the word. 1 In a message you are creating, click Spell Check. 2 When Spell Checker stops on a word, click any of the available options, or edit the word manually.
Use Attach File to send one or more files to other users. You can attach a file that exists on your hard disk, diskette, or network drive. The recipients can open the attached file, save it, view it, or print it. If you change the attached file after you have sent it, the recipients do not see the changes.
3.3.2 Managing Attached Files If you receive an attached file in an e-mail message, you can manage the attachment in one of the following ways: View allows you to see the attachment in a file rendering view. The file is displayed in a new GroupWise window.
3.4.2 Displaying Sent Items You might want to display items you previously sent. For example, you can read a sent item, resend it with or without corrections, and in some cases, retract it (if it has not already been opened by the recipient).
GroupWise gives the item a temporary filename. You can change the filename and default folder to save the file. 3 Click Save. Printing the Status Information of an Item 1 Right-click an item, then click Properties. 2 Click File > Print. 3.4.5 Receiving Notification About Items You Send 1 To receive notification for an item, open an item view and click the Send Options tab.
This section contains the following topics: Section 3.5.1, “Reading Items You Receive,” on page 53 Section 3.5.2, “Replying to Items You Receive,” on page 53 Section 3.5.3, “Forwarding Items to Other Users,” on page 54 Section 3.5.4, “Printing Items,” on page 54 Section 3.5.5, “Creating a Checklist,”...
3 Type your message, then click Send on the toolbar. If the original item included BC or CC recipients and you selected to reply to all, your reply is sent to the CC recipients but not to the BC recipients. 3.5.3 Forwarding Items to Other Users Use Forward to send items you receive and document references to other users.
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“Marking or Unmarking a Checklist Item Completed” on page 56 Creating a Master Checklist in the Checklist Folder 1 Drag items to the Checklist folder. In the Checklist folder, the items display with a check box to the left of them. When you complete an item in the checklist, you can mark it complete by selecting the check box.
3 Click the position in the checklist where you want to add a new item. For example, if you want the item to be first in the checklist, click the first item. 4 Begin typing the subject text. 5 When you are finished typing the subject text, press Enter. The item you have created displays as a posted mail item in the position you selected, and the item that was originally in that position is moved down one position in the checklist.
Scheduling Group and Posted Items You can schedule appointments, tasks, and reminder notes for yourself and other users. You can also reserve a block of time with a posted appointment. For information about how appointments, tasks, and reminder notes differ from other item types, see Section 3.1, “Understanding GroupWise Item Types,”...
4.1.1 Scheduling an Appointment for Other Users 1 Click New > Appointment on the toolbar. 2 In the To field, type a username, then press Enter. Repeat for additional users. If necessary, type usernames in the CC and BC fields. To select usernames or resources from a list, click Address Book on the toolbar, search for each user’s name, double-click each user, then click OK.
You can specify many options, such as making this appointment a high priority, requesting a reply from recipients, and more, by clicking the Send Options tab. 9 Click Send on the toolbar. 4.1.2 Rescheduling an Appointment If you want to make sure the people and resources for the appointment are available, you can do a busy search by clicking Busy Search on the toolbar.
Posted appointments are placed in your Calendar on the date you specify. They are not placed in your Mailbox or in any other user's Mailbox. 1 On the toolbar, click Posted Appointment. 2 (Optional) Type a subject and a place if necessary. 3 Specify the start date.
Performing a Busy Search 1 In an appointment you are creating, specify usernames in the To field. 2 Specify the first possible day for the meeting in the Start Date field. 3 Specify the meeting's duration. 4 Click Busy Search on the toolbar. The legend at the bottom of the Appointment dialog box shows the available times.
4.2.1 Assigning a Task to Other Users 1 Click New > Task. 2 In the To field, type a username, then press Enter. Repeat for additional users. If necessary, type usernames in the CC and BC fields. To select usernames from a list, click Address, double-click each user, then click OK. 3 Select the date you want the task to begin and the date you want the task to be completed.
4.2.2 Assigning a Task to Yourself 1 Click New > Posted Task. 2 Select the date you want the task to begin and the date you want the task to be completed. You can select the same date in both boxes. 3 Type a subject.
4.3.1 Scheduling a Reminder Note for Yourself Posted reminder notes are placed in your Calendar on the date you specify. They are not placed in your Mailbox or in any other user's Mailbox. 1 Select New > Posted Note. 2 Select a date. 3 Type a subject and the reminder note.
4.5 Accepting or Declining Internet Items You can accept or decline appointments, all day events, and tasks that are sent from Internet-enabled collaboration clients. Some of these clients include Microsoft* Exchange, Lotus Notes*, and Macintosh* iCal. 1 Open the appointment, task, or reminder note. 2 Click Accept or Decline on the toolbar.
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GroupWise 7 WebAccess Client User Guide...
Using Your Calendar ® GroupWise WebAccess lets you use advanced features to help you read and send messages, use the WebAccess calendar, organize messages in folders, print messages, use Proxy to access other mailboxes, and more. You can view your schedule in a variety of views or formats, including day, week, month, year, task list, project planner, and multi-user.
5.1.1 Using the Day View Calendar 1 Click the Calendar tab in the main window. 2 Click Day in the top right corner of the Calendar view. The Day View calendar displays the current date. To change dates within the current month, click the desired date in the monthly calendar.
2 Click Week in the top right corner of the Calendar view. The Week View calendar displays the current week’s calendar. To change the view to display another week’s calendar, click any date from the desired week in the monthly calendar. To move forward or backward one month, click the arrow buttons next to the month header in the monthly calendar.
2 Click Month in the top right corner of the Calendar view. The Month View calendar displays the current month’s calendar. To change the view to display another month’s calendar, click the month in the yearly calendar. To move forward or backward one month, click the arrow buttons next to the year header in the yearly calendar.
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In the Calendar, right-click a day and select New Appointment. 2 Click Address Book to add recipients in the To, CC, and BC fields. If you want to create a personal appointment that displays only in your own Calendar, send the message to yourself, or create a posted appointment.
8 (Optional) Click Spell Check to spell check the message. For this feature to work, your browser must be enabled for Java. 9 (Optional) Click Attach to attach files to the appointment. For this feature to work, your browser must support attachments. 10 (Optional) Click Send Options to select a security setting (classification), assign a priority (high, standard, low), request a reply, or select to receive return notification.
You can type a letter (such as A), a number (such as 1), or a letter-number combination with the letter first (such as A1). 5 For the due date, specify the month, day, and year when you want the task to be completed. 6 Type a subject and message.
5.6 Declining an Appointment, Note, or Task 1 Click the Mailbox icon in the Folder List. If you have already accepted the appointment, task, or note, click the Calendar icon in the Folder List or on the Calendar Nav Bar to open the Calendar, then go to the date of the appointment, task, or note.
The original sender can see that you delegated the appointment, task, or note by checking the status information for the item. You can also see whether the delegated item was accepted or declined by opening your Sent Items folder and checking the status information for the delegated item.
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Using the Address Book The Address Book stores information about users, resources, and organizations. You can use the Address Book to search for information or to add e-mail addresses to an item you are composing. The Address Book consists of the GroupWise system address book, one or more personal address books, the Frequent Contacts address book, and possibly shared address books and LDAP address books.
6.1 Searching for Users and Resources ® To open the GroupWise Address Book, click the Address Book button on the Main Window toolbar. The Address Book opens, displaying a drop-down menu that lists the system address book, Frequent Contacts address book, and any personal address books you have created. You can use the drop-down menu to select the address books in this view.
In the Address Selector, click a predefined filter from the drop-down list to filter for people, groups, and resources. 6.1.2 Searching for an Entry in the Address Book 1 In the Main Window, click on the toolbar. Click on the toolbar in an item you are composing. 2 In the Address Books list, select the address book you want to search.
If you decide to send an item to a user you found, you can select a user, click To, CC, or BC to add the name to the recipient list, then click Mail to open a new item. NOTE: Double-clicking a user adds it to the To list. 6.1.3 Using Filters to Narrow an Address Search 1 In the Main Window, click on the toolbar.
6 Click Search to display a list of entries that match your search conditions. 7 Select the entry you want to add to the item’s recipient list, then click To, CC, or BC to indicate the recipient type. NOTE: You can double-click the name to add it to the To: list. 8 After you finish selecting the item’s recipients, click OK to add them to the item.
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GroupWise WebAccess supports the * (asterisk) and ? (question mark) wildcards. When searching a field, you can use * to represent multiple characters and ? to represent one character. For example, if you define a “First Name begins with jo*” condition, the search returns all entries whose first names start with JO (John, Joel, Jose, and so forth).
6.2.2 Addressing Items to a Group 1 In an item view, click on the toolbar. 2 Select the personal address book you saved your group in. 3 Search for the name of your group. For example, select Name begins with “Project” to find your Project Team group. 4 Select a group, then click To, CC, or BC.
4 Click the group’s name. A list of all group members is displayed. 6.2.5 Deleting a Group from a Personal Address Book 1 In the Main Window, click on the toolbar. 2 Select the address book the group is saved in. 3 Search for the name of the group.
6.3.2 Creating Contacts Using the Address Selector To create a new contact, click Add Entry, enter the contact information in the different tabs, then click OK. You can add contacts to the right pane and then create a group by clicking Save Group. If you click the down-arrow on the Address Books list, you can select which address book the group is saved to.
6.5.1 Creating a Personal Address Book 1 In the Main Window, click on the toolbar. 2 Click Address Book Options. 3 Click Create to display the Create Address Book form. 4 In the Address Book Name field, type the name you want to use for the personal address book. 5 If desired, type a description in the Description field.
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“Copying a Personal Address Book” on page 88 Adding Entries to a Personal Address Book 1 From the GroupWise WebAccess main window, click Address Book to open the Address Book. 2 In the Address Book, click Add Entry to display the Add Address Book Entry form. 3 If you want to add a resource or organization rather than a person, click Resource or Organization.
3 Click the name you want to edit. 4 Edit the information in the different fields, then click OK. Copying Entries Between Personal Address Books You cannot copy names to the system address book. 1 In the Main Window, click on the toolbar.
Customizing Your GroupWise WebAccess Client You can adapt GroupWise WebAccess to your specific needs by changing how many messages display, your password, your send options, your time zone, and more. This section contains the following topics: Section 7.1, “Specifying the Number of Messages to Display,” on page 89 Section 7.2, “Changing Your GroupWise Password,”...
2 Click the Password tab. 3 Type your old password. 4 Type your new password, then retype the new password to confirm it. Remember that your password is case sensitive. 5 Click OK. IMPORTANT: When you change your password in GroupWise WebAccess, you change it for your GroupWise Mailbox.
7.3.1 Creating a Rule When you create a rule, you must do the following: Select the type of action you want performed. Name the rule. By naming the rules, you can have more than one rule that uses the same action. Define any optional conditions.
You cannot define an optional condition for the Vacation rule. The Vacation rule is applied to all items. 7 Define the actions that you want performed when the rule is applied. The actions vary depending on the type of rule you are creating. For example, when creating a rule to reply to items, you select whether you want to reply to the sender only or the sender and all recipients.
7.3.3 Forwarding Your E-mail to Another Account Use the following procedure to create a rule that automatically forwards new items entering your mailbox to a different e-mail account. 1 From the Create Rule form, select the Forward rule, then click the Create button. 2 Type a name for the rule in the Rule name field.
2 Click Send Options. 3 Select a security setting from the Classification drop-down list. 4 Click Save, then click Close. 7.4.2 Changing the Priority of All Items You Send Recipients can see the priority of an item by looking at the color of the icon next to the item in the Item List.
item. If the recipient attempts to delete an item without replying, he or she is reminded that the item requested a reply. (The recipient can still delete the item without replying.) 1 In the GroupWise WebAccess main window, click the Options icon. 2 Click Send Options.
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2 Click Time Zone. 3 Select the time zone you want your GroupWise WebAccess messages and appointments based 4 Click Save. GroupWise 7 WebAccess Client User Guide...
GroupWise Frequently Asked Questions GroupWise 7 Client Frequently Asked Questions (FAQ) is intended to help GroupWise client users who have not found the information they need in the GroupWise client online help or User Guides. This section contains the following information: “How Do I Find What I Need in the GroupWise Client Documentation?”...
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Documentation Updates This section lists updates to the GroupWise 7 WebAccess Client User Guide that have been made ® since the initial release of GroupWise 7. The information helps you to keep current on documentation updates and, in some cases, software updates (such as a Support Pack release). The information is grouped according to the date when the GroupWise 7 Windows WebAccess User Guide was republished, and includes the following dates: Section A.1, “April 16, 2007,”...
Table A-4 Location Update ® “About This Guide” on page 9 Transitioned to revised Novell documentation standards. Along with a new look, you might find different documentation file sizes. Section 6.2.3, “Adding and Removing Contacts Added a section on how to edit a personal group.