Initiating A Remote View Or A Remote Control Session From A User Object - Novell ZENWORKS HANDELD MANAGEMENT 7 SP1 IR4 - ADMINISTRATION Administration Manual

6.3.2 Initiating a Remote View or a Remote Control Session
from a User Object
You can initiate a Remote View or a Remote Control session from a user object if a user is
associated to a handheld device.
1 In ConsoleOne, right-click user object, click Actions, then click Remote Control a Handheld.
NOTE: We recommend you to initiate a Remote View or Remote Control session in a secure
network environment.
The Remote Management dialog box is displayed.
2 In the Remote Management dialog box, do the following:
2a Select the handheld device that you want to remotely view or control.
2b Select the IP address or the DNS name of the handheld device.
IMPORTANT: Ensure that the IP address or the DNS name of the device you want to
remotely control is correct.
2c (Conditional) If you only want to initiate a Remote View session, select the Remote View
option.
2d Click OK.
2e If prompted, enter the VNC password of the device (which is set in
VNC Password on the Handheld Device," on page
NOTE: If the password contains more than eight characters, only the first eight characters
are validated.
Remotely Viewing or Controlling the IP-Enabled Windows CE Devices 129
Section 6.2, "Setting a
127).