Using Inventory And Reports - Novell ZENWORKS HANDELD MANAGEMENT 7 SP1 IR4 - ADMINISTRATION Administration Manual

Using Inventory and Reports

5
After you install the Novell
Import, and users have synchronized their handheld devices, you are ready to collect software and
hardware inventory for all managed handheld devices in your ZENworks Handheld Management
system.
Managing software and hardware assets is a critical function for most companies. ZENworks
Handheld Management inventory capabilities capture asset information to support analysis,
troubleshooting, and planning.
ZENworks Handheld Management lets you collect and view software and hardware inventory
information for Palm* OS*, Windows* CE (including Pocket PCs), and BlackBerry* handheld
devices.
During the ZENworks Handheld Management Server installation, if you selected the "Internal
ODBC-Compatible Database" option, then you must set the path for database files in the ZENworks
Handheld Management service object.
To set the path for database files in the ZENworks Handheld Management service object:
1 In Novell ConsoleOne
click Properties.
2 Click the General tab.
3 In the Remote Path section, add the complete path to the ZENworks Handheld Management
server installation folder share. For example,
Make sure that this share has the Read-Write permission for the user who has launched
ConsoleOne.
Using ZENworks Handheld Management, you can do the following:
View software inventory information across all your handheld devices or on a per-device basis
to ensure software licensing compliance
Plan for software and hardware upgrades with a complete view of application versions and
hardware configurations
Troubleshoot problems with a thorough knowledge of each handheld device's hardware and
software
The following sections contain additional information:
Section 5.1, "Viewing Software Inventory," on page 110
Section 5.2, "Viewing Hardware Inventory," on page 120
Section 5.3, "Viewing Network Information," on page 122
Section 5.4, "Using Inventory Reports," on page 122
Section 5.5, "Printing Data from the ZENworks Handheld Management Inventory Viewer," on
page 125
® ®
ZENworks 7 Handheld Management software,
®
, right-click the ZENworks Handheld Management service object, then
\\myZfHServer\ZfH
set up Handheld
.
Using Inventory and Reports
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