IBM 3745 Problem Determination Manual page 81

Alerts
3745 Alert Reference Code DE
Alert Condition: An unrecoverable error was detected by MOSS microcode when in use with the
remote support facility (RSF). Do not consider this alert if it is detected after a normal RSF console log
off.
ALARM DE : MOSS-TO-RSF CONSOLE TRANSMISSION ERROR
NetView* Alert - Dynamic - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ,
Rem Support Facility Link Error: Communications Intf
(Remote Support Facility Link Error: Communications Interface)
Subvector and
Code
Causes and Actions
Subfield Keys Points
Alert
10
Number X' DB50005C'
SV X'92'
Alert Type X'01' Permanent
SV X'92'
Alert Description X'3301' Remote Support Facility Link Error
SV X'92'
Probable Causes X'3200' Communications Interface
SV X'93'
User Causes (none)
SV X'94' SF X'01'
Install Causes X'1202' Local Modem
SV X'95' SF X'01'
X'3401' Local DCE Interface Cable Installed Incorrectly
X'1200' Incorrect Hardware Configuration
Actions X'0301' Check Cable and its Connections
SV X'95' SF X'81'
X'3100' Contact Administrative Personnel
X'1503' Correct Configuration
Failure Causes X'2000' Communications Error
sv
X'96' SF X'01'
X'330E' Console Adapter
X'3401' Local DCE interface Cable
X'3601' Local Modem
Actions X'0301'· Check Cable and its connections
SV X'96' SF X'81'
X'0403'
Run Modem Tests
X'0402' Run Console Link Test
X'3303' If unsuccessful then do the following
X'3000' Contact Appropriate Service Representative
X'32CO' Report the following:
X'821.
SF
(Reference Code (x'30'))
X ' 82 1
SF
(Product Alert Reference Code (x'FO'))
1-64
IBM 3745 Communication Controller: Problem Determination Guide
o
(~\
~~-)
o