Night Service; Directed Night Answer; 3-B-L 4; Universal Night Answer (Una) - Panasonic KX-T336 System Reference Manual

8.00 Night Service
Description
Special arrangements are required to handle
attendant-seeking incoming CO calls during period
when the operator at Attendant Console is not
available, for example at night and on weekends.
Attendant-seeking incoming CO calls will be
redirected to the designated extension an&or a
group of extensions (Directed Night Answer)or will
ring an external pager (Universal N.ght Answer) in
night mode.
1. Treatment of attendant-seekina incomina
CQ
calls in niaht mode
(Directed Night Answer)
Used to redirect incoming attendant-seeking CO
calls to the designated extension or a group of
extensions automatically in night mode.
(Universal Night Answer (UNA)) Erl
2. Treatment of other calls in niaht mode
DID and PC0 calls are not assignable to Night
Service.
A DID call will ring at the appropriate extension
and PC0 call will ring at designated extension
regardless of Day/Night mode.
The following list shows the relationship
between incoming Mode (Day) and assignable
Incoming Mode (Night) of the Trunk Group.
/ lhcomini Mode (Day) 1 IhCOg (Night) /
Allows any extension user in the system to
Incoming Mode (Day)
Incoming Mode (Night)
DISA
Day Mode
answer incoming attendant-seeking CO calls
ringing at an external pager. by dialing the
feature number for "Night Answer 1 or 2."
i-lI$Fi EFB~E / ;
Note: Incoming attendant-seeking CO calls can
be redirected to the Remote Maintenance
Resource for the System Administration.
To continue the same Incoming Mode for a
Night Answer Destination can be administered
trunk group both in Day and Night, set
either by fifed mode (Fixed Night Se&e) or
"Incoming Mode (Night)" to Day Mode.
flexible mode (Flexible Night Service).
(Note)
(Flexible Night Service)
if Incoming Mode (Day) of a trunk group is set
Allows the Operator 1 to change the pre-
to ATT, Day Mode can not be selected for
assigned night answer destination-
Incoming Mode (Night).
-4. ,,
(Fixed Night Service)
The Operator 1 cannot change the pre-assigned
night answer destination.
Only the system administrator can change the
pre-assigned night answer destination.
Call handling in Flexible and Fixed night service
is almost the same.
The difference is:
The following calls directed to the Attendant
Console in day mode can be redirected to the
designated extension in night mode.
DPH, DID, DISA and Extension calls
To utilize this redirection, assign desired
extension number in "Extension-Attendant
Console" Night.
Flexible
The Operator 1 (Attendant Console
or Extension) can change the night
answer destination.
Fixed A group of extensions (Night
Answer Group) can be assigned as
the destination of one or more CO
lines in night mode
3-B-l 4
(30393)