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Action
Step 9
Does the error remain?
25y paper jams
25y paper jam messages
Error code
Description
250.06
Input sensor did not detect sheet picked from
MPF. No other sheets should be in the path.
250.10
Input sensor did not detect sheet picked from
MPF. No other sheets should be in the path.
250.13
Input sensor did not detect sheet picked from
MPF. Sheet also last page of stapled job.
250.14
Input sensor did not detect sheet picked from
MPF. Other sheets should have been flushed.
250.17
Input sensor did not detect sheet picked from
MPF. No other sheets should be in the path.
250.18
Input sensor did not detect sheet picked from
MPF. Other sheets could be in the path.
MPF service check
Action
Step 1
Check the springs, links, and tray guides on the MPF assembly for
damage.
Are they free of damage?
Step 2
a
Make sure the MPF sensor cable is properly connected to the
controller board.
b
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Input Tray Tests > Sensor Tests >
Multi‑Purpose Feeder
Does the sensor state on the control panel display change when
it is toggled?
Action
Go to
Go to
Go to
Go to
Go to
Go to
Diagnostic information
93
Yes
No
Contact the next
The problem is
level of support.
solved.
"MPF service check" on page
"MPF service check" on page
"MPF service check" on page
"MPF service check" on page
"MPF service check" on page
"MPF service check" on page
Yes
No
Go to step 2.
Replace the MPF
assembly. See
tray removal" on
page
Go to step 3.
Replace the front
input guide. See
"Front input guide
removal" on
page
7016
93.
93.
93.
93.
93.
93.
"MPF
311.
318.
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