Actions
Step 2
Make sure that the flatbed flat flexible cable is properly connected.
Does the problem remain?
Step 3
Check the flatbed flat flexible cable for damage, and then replace
the flatbed assembly if necessary. See
removal" on page
372.
Does the problem remain?
Step 4
Replace the controller board. See
page
282.
Does the problem remain?
ADF service check
Action
Step 1
Check all cables connecting the ADF and flatbed to the controller
board.
Are they properly connected?
Step 2
Reconnect the cables to the controller board.
Did this fix the problem?
Step 3
a
Enter diagnostics mode and navigate to:
SCANNER TESTS > Sensor Test
Perform the scanner sensor tests.
b
Navigate to:
SCANNER TESTS > Motor Tests
Perform the scanner sensor and motor tests.
Did any test fail?
Step 4
Did the Flatbed Home Sensor test or Flatbed motor test fail?
"Flatbed assembly
"Controller board removal" on
Diagnostic information
162
Yes
No
Go to step 3.
The problem is
solved.
Go to step 4.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
Yes
No
Go to step 3.
Go to step 2.
The problem is
Go to step 3.
solved.
Go to step 4.
Go to step 8.
Go step 5.
Go to step 6.
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