Table of contents
Product information......................................................................................2
Edition notice.................................................................................................2
Laser notices....................................................................................................................................................... 15
Safety information.............................................................................................................................................. 18
Preface......................................................................................................... 23
Service manual conventions.......................................................................................................................... 23
Change history................................................................................................................................................... 23
General information.................................................................................... 31
Media guidelines................................................................................................................................................ 31
Paper guidelines........................................................................................................................................................... 31
Using specialty media ................................................................................................................................................ 34
Data security notice.......................................................................................................................................... 39
Tools required for service................................................................................................................................39
Troubleshooting overview................................................................................................................................41
Power-on Reset (POR) sequence............................................................................................................................ 42
Using Safe Mode ......................................................................................................................................................... 42
Fixing print quality issues................................................................................................................................ 43
Initial print quality check............................................................................................................................................ 43
Repeating defects check........................................................................................................................................... 45
Blank pages check...................................................................................................................................................... 45
Solid black pages check............................................................................................................................................ 46
Shadow images check ................................................................................................................................................47
Skewed print check .................................................................................................................................................... 48
Toner smear check...................................................................................................................................................... 50
Toner specks check ..................................................................................................................................................... 51
Paper jams...........................................................................................................................................................52
Table of contents
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