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Action
Step 5
Check the separator roll assembly.
Is it free of wear or damage?
Step 6
Check the tray guides, lift plate, and lift plate gears.
Are they free of wear or damage?
Step 7
Check the ACM assembly.
Is it free of wear or damage?
Step 8
POR into the Diagnostics menu and perform a feed test:
Diagnostics Menu > Input Tray Tests > Feed Test > Select an
option tray
Does the pick/lift motor gearbox pass the test?
Step 9
Does the error remain?
25y paper jams
250 paper jam messages
Error code
Description
250.06
Input sensor did not detect sheet picked from
MPF. No other sheets should be in the path.
Action
Go to
Diagnostics and troubleshooting
109
Yes
No
Go to step 6.
Replace the
separator roll
assembly. See
"Separator roll
assembly removal"
on page
Go to step 7.
Replace the tray
insert.
Go to step 8.
Replace the ACM
assembly. See
assembly removal"
on page
Go to step 9.
Replace the option
tray.
Contact the next
The problem is
level of support.
solved.
"MPF service check" on page
4514-6xx
320.
"ACM
322.
110.
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