Fax Transmission Service Check - Lexmark MX61 Series Service Manual

Actions
Step 13
Check the device that cannot receive a fax.
Can it send a fax?
Step 14
Press **411 to enter the Fax/SE Menu. Select Print Logs.
Print the T30 transmission log. Check the error being reported
against the fax error code table. See
page 175.
Perform the suggested resolution for the error.
Did this fix the problem?
Step 15
Press **411 to enter the SE menu, then enter Modem settings, and
then select Transmit Level.
Test by adjusting the transmitted signal strength by
decreasing/increasing the 'Transmit Level' setting in steps of 1db.
For example, if default value is -11db, changing it to-12db will
decrease the signal strength by 1db, and changing it to -10db will
increase the signal strength by 1db. Recommended adjustment
range is ±5 db (in 1db steps) from the default value.
Did this fix the problem?

Fax transmission service check

Actions
Step 1
Is the phone line properly connected to the modem card and to
the wall jack?
Step 2
Properly connect the phone line to the modem card and to the wall
jack.
Did this fix the problem?
Step 3
Check for a dial tone.
Is there a dial tone?
Step 4
Use a telephone to test the phone line's ability to send and receive
calls.
Did the phone line work properly?
"Fax error log codes" on
Diagnostic information
173
Yes No
Go to step 14. Stop here. The issue
is with the other
device.
The problem is Go to step 15.
solved.
The problem is Go to your second-
solved. level of support. See
"Escalating a fax
issue to
second‑level
support" on
page
Yes No
Go to step 2. Go to step 3.
The problem is Go to step 3.
solved.
Go to step 4. Go to step 6.
Go to step 7. Go to step 5.
7016
179.