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Action
Step 4
Replace the controller board.
Does this fix the problem?
155 errors
155 error messages
Error code Description
155.00
No encoder received from auger motor.
Cartridge gearbox service check
Action
Step 1
Is the button aligned with the front of the toner cartridge?
Step 2
a
Remove the toner cartridge.
b
Clear the paper jam.
Does the problem remain?
Step 3
a
Remove, and then reinstall the toner cartridge. Make sure that
it is properly seated.
b
Check the toner cartridge, toner cartridge button, and cartridge
plunger for damage. Replace if necessary.
c
Make sure that the latest firmware is installed.
Does the problem remain?
Action
Go to
"Cartridge gearbox service check" on
page
142.
Diagnostic information
142
Yes
No
The problem is
Contact the next
solved.
level of support.
Yes
No
Go to step 2.
Go to step 3.
Go to step 5.
The problem is
solved.
Go to step 4.
The problem is
solved.
7016
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