5009: The Application Could Not Be Started. Application Is Restarting - Henny Penny FSHN610 Service Instructions Manual

5009: The application could not be started. Application is restarting.

Disconnect CAN bus cable between control board and motor. Then restart the unit. Does the error still appear?
Disconnect the communication line between the
operating unit and the control board. Check whether
the fault still appears.
Replace communication line. Check whether the fault
still appears.
Replace control board
Description
The software does not boot. There is a fault in the communication or
the software is damaged.
Troubleshooting
Confirm the message with " OK ".
The software is restarted.
The error may appear twice. Repeat the procedure. If the error still
appears, proceed according to troubleshooting. With software
version 1.78 (10/2018) or higher, a restore is possible by means of
a rescue tool. Contact the manufacturer in this regard.
Troubleshooting takes place by disconnecting individual CAN bus
connections. Other error messages are generated in the process. The
decisive factor is that the original message "5009 or 5010" is no
longer displayed.
Yes
No
Yes
Service-instructions
Fault messages & troubleshooting
No
Replace CAN bus cable. Check whether the fault still
appears.
Replace motor.
Yes
Restore software with USB backup tool
Replace operating unit
Yes
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