Henny Penny FlexFusion FPE-615 Service Instructions Manual
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Henny Penny FlexFusion FPE-615 Service Instructions Manual

Electric & gas platinum combi
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See also: Operator's Manual
FlexFusion® ELECTRIC
& GAS PLATINUM
COMBI
FM06-101A
en-US
Service in-
structions
Model
FPE-615
FPG-615
FPE-621
FPG-621
FPE-115
FPG-115
FPE-121
FPG-121
FPE-215
FPG-215
FPE-221
FPG-221

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Summary of Contents for Henny Penny FlexFusion FPE-615

  • Page 1 Service in- structions FlexFusion® ELECTRIC & GAS PLATINUM COMBI Model FPE-615 FPG-615 FPE-621 FPG-621 FPE-115 FPG-115 FPE-121 FPG-121 FPE-215 FPG-215 FPE-221 FPG-221 FM06-101A en-US...
  • Page 2 Henny Penny Corporation P.O.Box 60 Eaton,OH 45320 Phone +1 937 456-8400 Fax +1 937 456-8402 Toll free in USA Phone +1 937 417-8417 Fax +1 937 417-8434 www.hennypenny.com Service instructions...

  • Page 3: Table Of Contents

    Directory of contents 1 Password overview  ............  7 2 Introduction .................  8 2.1 About this manual  ................  8 2.2 Warranty  ....................  8 3 Safety instructions  .............  9 4 Description of operation  ..........  10 4.1 DynaSteam  ..................  10 4.2 WaveClean  ..................  11 5 Opening and closing the unit  ..........  13 5.1 Control panel  ..................  13 5.1.1 Opening the control panel ...
  • Page 4 Directory of contents 7.8 DynaSteam test  ................  42 7.9 Emptying the water  ................  43 7.10 Data and time  ................  43 7.11 Installation height .................  44 7.12 Audio settings  ................  44 7.13 Select signal tones  ...............  45 7.14 POS activation (only for electric energy type) ......  45 7.15 Exporting log data  ................  45 7.16 Software update ...
  • Page 5 Directory of contents 11.4 Checking the connection pressure  ..........  78 11.5 Checking the offset pressure  ............  80 12 Gas orifices and C02 values up to S/N 16212355  ..  82 13 Gas orifices and C02 values after S/N 16212356  ..  83 14 Fault messages & troubleshooting .......  84 14.1 Overview ...
  • Page 6 Directory of contents 14.7.8 5010: The application could not be started. Restore configuration backup?  ......................  111 14.7.9 5013: Application could not be restored! Restore to factory settings with OK.  .........................   111 14.7.10 Unit was restarted after power failure ..........  112 14.7.11 Door is open - cooking program was stopped  ........  112 14.8 Gas area ...

  • Page 7: 1 Password Overview

    Password overview 1 Password overview Range Password Description Described in Installation / 2100 Setting all basic parameters (for Installation instructions commissioning example time / date). gas calibration Verification and calibration of Installation instructions exhaust emissions. Only for energy type - gas. Network settings 2000 Input network addressing.

  • Page 8: 2 Introduction

    Introduction 2 Introduction 2.1 About this manual This service manual contains information needed by the service technician for professional and correct fault isolation, repair and maintenance of the unit. The service technician must also observe the contents of the installation instructions and the user manual. Target group Target group for this service manual is qualified personnel who are familiar with the technical functioning and operation of the unit.

  • Page 9: 3 Safety Instructions

    Safety instructions 3 Safety instructions For servicing tasks, the service technician must be familiar with and observe regional regulations. In addition, the notes in the service manual must be observed. Danger to life due to electric current DANGER ü Disconnect power prior to performing gas and electrical work. •...

  • Page 10: 4 Description Of Operation

    Description of operation 4 Description of operation 4.1 DynaSteam Overview a Steaming appliance with pressure d Reduction switch b Magnetic valve water vapor e Water supply pipe elimination c Heat exchanger (up to approx. 50°degrees) Description • The electronics control the DynaSteam steaming appliance. They regulate the water quantity for generating steam.

  • Page 11: Waveclean

    Description of operation 4.2 WaveClean Functional overview a Magnetic valve K12 c Pump G24 b Pump G16 The following purification stages are available on the fully automatic cleaning WaveClean: • Short: duration of about one hour • Normal: duration about two hours •...
  • Page 12 Description of operation 6. A new water exchange of siphon content by means of the siphon pump G24 and solenoid valve K12. 7. Start of rinsing. Identical to step 5 (cleaning). Differences: Heating of the cooking chamber to 92°C. The second layer of wax melts in the WaveClean cartridge.

  • Page 13: 5 Opening And Closing The Unit

    Opening and closing the unit 5 Opening and closing the unit 5.1 Control panel Image: Opening the control panel Lock (cam) Operating panel Hex key 5.1.1 Opening the control panel 1. Insert hex key (5 mm ) into screw and turn it clockwise. The operating panel is now unlocked.

  • Page 14: Side Wall

    Opening and closing the unit 5.2 Side wall Image: A Sizes 6.x and 10.x; B Size 20.x 5.2.1 Removing the side wall 1. Unscrew the screws in the side wall. 2. Pull the bottom edge of the side wall forwards. 3.

  • Page 15: 6 Component Overview

    Component overview 6 Component overview 6.1 Platinum operating panel / control Image: Touch operating panel area - FKE/ FKG A1 Control board A2 Operating panel A3 Digital memory B1 Core temperature sensor B15 Reed contact switch B20 Loudspeaker E1 Insert with LED lighting S0 On / Off switch SD SD card Service instructions...

  • Page 16: Gold Operating Panel / Control

    Component overview 6.2 Gold operating panel / control Image: Classic operating panel area - FKE/FKG A1 Control board A2 Operating panel A3 Digital memory B1 Core temperature sensor Reed contact switch Loudspeaker S0 On / Off switch Service instructions...

  • Page 17: Fge/ Fpe 6Xx 1Xx Electric, Left Side

    Component overview 6.3 FGE/ FPE 6xx 1xx Electric, left side F1.1 F21 F22 F23 F24 Image: FGE/ FPE UL - left side Service instructions...
  • Page 18 Component overview B4 Vapor sensor B5 Moisture sensor Safety temperature limiter Thermal switch 50°C Pressure switch F1 Fuse, 6 A, slow-blow Fuse, 6 A, slow-blow F4 Fuse, 6 A, slow-blow F21 Fuse, 60 A (only on 220) F22 Fuse, 60 A (only on 220) F23 Fuse, 60 A (only on 220) F24 Fuse, 60 A (only on 220) G7 Cooling fan Circulation pump...

  • Page 19: Fge/ Fpe 2Xx Electric, Left Side

    Component overview 6.4 FGE/ FPE 2xx Electric, left side B4 = Steam sensor B5 = Moisture sensor B11 = Safety temperature limiter B12 = Safety temperature limiter B13 = Thermal switch 50°C B14 = Pressure switch F1 = Fuse, 10 A, slow-blow F2 = Fuse, 10 A, slow-blow F4 = Fuse, 6.3 A, slow-blow F21-F23 = Fuse...

  • Page 20: Fgg/ Fpg 6Xx 1Xx Gas, Left Side

    Component overview 6.5 FGG/ FPG 6xx 1xx Gas, left side B100 Image: FGG/ FPG CSA - left side Service instructions...
  • Page 21 Component overview A10 Ignition electronics B4 Vapor sensor B5 Moisture sensor B11 Safety temperature limiter B13 Thermal switch 50°C B14 Pressure switch B100 Glow electrode E10 Ionization electrode F1 Fuse 10 A, slow-blow F4 Fuse 6 A, slow-blow G7 Cooling fan G10 Gas fan G16 Circulation pump G24 Drain pump K12 Solenoid valve (steam)

  • Page 22: Fgg / Fpg 2Xx Gas, Left Side

    Component overview 6.6 FGG / FPG 2xx Gas, left side B100 Image: FGG/ FPG CSA - left side Service instructions...
  • Page 23 Component overview A10 Ignition electronics B4 Vapor sensor B5 Moisture sensor B11 Safety temperature limiter B13 Thermal switch 50°C B14 Pressure switch B100 Glow electrode E10 Ionization electrode F1 Fuse 10 A, slow-blow F4 Fuse 6 A, slow-blow G7 Cooling fan G10 Gas fan G16 Circulation pump G24 Drain pump K12 Solenoid valve (steam)

  • Page 24: Fgg/ Fpg 6Xx 1Xx, Right Side

    Component overview 6.7 FGG/ FPG 6xx 1xx, right side Image: FKE/ FKG – View of right side B2 Cooking chamber sensors E3 Cooking chamber light Service instructions...

  • Page 25: Fgg/ Fpg 2Xx, Right Side

    Component overview 6.8 FGG/ FPG 2xx, right side B2 = To cooking chamber sensor B3 = Bottom cooking chamber sensor E3 = Cooking chamber light E4 = Cooking chamber light FKE/ FKG – View of right side Service instructions...

  • Page 26: 7 Service Menu - Appliance Test

    Service menu - appliance test 7 Service menu - appliance test 7.1 Service menu Description • Functional testing of individual components • Error analysis • Maintenance • Change basic settings • Software update The graphics shown may deviate due to changes and different software versions.

  • Page 27: Appliance Information

    Service menu - appliance test 7.2 Appliance information Description Display of the appliance-specific information Software version Cookbook version Unit configuration Serial number Date of last CombiDoctor diagnosis. Contact data Overview Exiting the appliance Touch the Back field. information Service instructions...

  • Page 28: Status Information

    Service menu - appliance test 7.3 Status information Status 1 Heating circuit PWM Heat requirement in %. POS Performance optimization system (option). B3 Lower chamber sensor. Only present in 20.x floor-mounted appliances. Status 2 Climate control, fan B14 Pressure switch on the DynaSteam unit PWM Heat requirement in %.
  • Page 29 Service menu - appliance test Status 3 WaveClean K04 Magnetic valve for water vapor elimination & siphon filling B15 Reed contact switch B14 Pressure switch on the DynaSteam unit B3 Bottom cooking chamber sensor. Only present in 20.x pedestal unit Status 4 Miscellaneous K10 Activation for optional condensation hood...
  • Page 30 Service menu - appliance test Status 5 Gas system B15 Reed contact switch Chamber 1 Top heating system Chamber 2 Bottom heating system. Only present in 20.x pedestal unit Flame signal Flame was detected by ionization electrode / ignition electronics. Error LED green if error was reported by the ignition electronics and error number in the last hour.

  • Page 31: Combidoctor

    Service menu - appliance test 7.4 CombiDoctor Description The CombiDoctor offers an automatic check of the climate control and the WaveClean automatic cleaning. The tests are possible individually or as overall test. For instructions on performing, see the touchscreen. Overview Selecting a program Select a program by adjusting the roller.
  • Page 32 Service menu - appliance test Step 4 (steam generation) 1. Check of DynaSteam² steam generation. Display switches to green = test successful. Display switches to red = test not successful. Ensure that water is being supplied on-site. Check of DynaSteam² steaming unit. Check of water supply pipe for calcification.
  • Page 33 Service menu - appliance test Step 9 (temperature control) 1. Check of temperature control. The temperature in the cooking chamber must reach 140°C within the time specified. Display switches to green = test successful. Display switches to red = test not successful. Check region around cooking chamber sensor for soiling.

  • Page 34: Relay Test

    Service menu - appliance test 7.5 Relay test Description Separate control of the relay. Testing the relay. Testing the connected components. Relays K1 and K16 are switched on permanently. INFORMATION A plurality of relays are switched on simultaneously. Overview Image: Relay test page 1 Image: Relay test page 2 Activating relay test Touch field of relay to be tested.
  • Page 35 Service menu - appliance test Relay overview Relay Connect Description Info Info Electric Main contactor Q1 208V AC 110V AC POS A 208V AC 110V AC POS B 208V AC 110V AC Solenoid valve for manual rinse 208V AC 110V AC Magnetic valve for water vapor 208V AC 110V AC...

  • Page 36: Waveclean Test

    Service menu - appliance test 7.6 WaveClean Test Overview Description WaveClean test program for function check. Circulation pump Siphon pump Magnetic valve for water filling Door seal / leak tightness in door area Follow the instructions on the touch screen. INFORMATION The test is used exclusively for functional testing and not to clean the cooking chamber.

  • Page 37: 100°C + Core Temperature Calibration

    Service menu - appliance test 7.7 100°C + core temperature calibration Description Calibration for cooking chamber sensor and core temperature sensor. Testing the calibration. Performing the calibration. The cooking chamber sensor and core temperature sensor calibration is performed in one step. The units are factory calibrated.

  • Page 38: Checking The Calibration - Single-Chamber Appliance 6.X / 10.X

    Service menu - appliance test 7.7.1 Checking the calibration - single-chamber appliance 6.x / 10.x Prerequisite Calibrated digital temperature measurement device. The temperature in the cooking chamber is < 100°C. Fix internal core temperature sensor and temperature sensor of external measurement device in the cooking chamber. Use a grill rack for this.

  • Page 39: Checking The Calibration - Two-Chamber Appliance 20.X

    Service menu - appliance test 7.7.2 Checking the calibration - two-chamber appliance 20.x Two-chamber appliances (20.x) are equipped with two cooking chamber sen- INFORMATION sors. Separation of the two chambers required A separation into two regions (chambers) is required for temperature measure- INFORMATION ments.

  • Page 40: Calibrating The Cooking Chamber Sensor - Single-Chamber Appliance 6.X / 10.X

    Service menu - appliance test 7.7.3 Calibrating the cooking chamber sensor - single-chamber appliance 6.x / 10.x Prerequisite Execute Check calibration and do not switch appliance off. (see „7.7.1 Checking the calibration - single-chamber appliance 6.x / 10.x‟, Page 38) Temperature display on the touch screen indicates 100°C.

  • Page 41: Calibrating The Cooking Chamber Sensor - Two-Chamber Appliance

    Service menu - appliance test 7.7.4 Calibrating the cooking chamber sensor - two-chamber appliance 20.x Two-chamber appliances (20.x) are equipped with two cooking chamber sen- INFORMATION sors. Separation of the two chambers required A separation into two regions (chambers) is required for temperature measure- INFORMATION ments.

  • Page 42: Dynasteam Test

    Service menu - appliance test 7.8 DynaSteam test Description The DynaSteam test allows the function test of the DynaSteam steaming unit. Calibration of the steaming unit is not possible / necessary. Requirement Access to the water supply pipe in the cooking chamber. Left hooking-in point or tray trolley removed.

  • Page 43: Emptying The Water

    Service menu - appliance test 7.9 Emptying the water Description Water drainage removes water residue from the unit to prevent frost damage during transport and idle period. Requirement Both water connections are connected to compressed air. The pressure may not exceed 6 bar. The cooking chamber temperature is <...

  • Page 44: Installation Height

    Service menu - appliance test 7.11 Installation height Overview Setting the set-up height Set the set-up height by adjusting the rollers. Touch the "OK" field. Changes saved. Canceling the selection Touch the "Back" field. 7.12 Audio settings Overview Setting the volume Set the desired volume using the sliders.

  • Page 45: Select Signal Tones

    Service menu - appliance test 7.13 Select signal tones Set signal tones Set the profile by adjusting the rollers. Tap the "OK" field. Changes saved. Canceling the selection Tap the "Back" field. 7.14 POS activation (only for electric energy type) Description Software activation for the optional connection to a customer-supplied performance optimization system.

  • Page 46: Software Update

    Service menu - appliance test 7.16 Software update Description Update of the software via the USB interface. Sounds, cookbooks, help texts and videos are not part of the software update. INFORMATION These require importing via "Importing additional content". Performing the update Perform according to instructions on the touch screen and description (see „8.1 Software update‟, Page...

  • Page 47: Restoring Data

    Service menu - appliance test 7.18 Restoring data Description Import function of parameters stored on the SD card. Importing is required after the operating panel or control board have been re- INFORMATION placed. Restoring data Perform according to instructions on the touchscreen. Touch the Confirmation field.

  • Page 48: Water Filter Maintenance

    Service menu - appliance test 7.20 Water filter maintenance Description With use of a water filter on the soft water connection of the unit, a maintenance note may appear after the stored flow quantity has been reached. For this, the appropriate filter capacity must be determined and entered.

  • Page 49: Setting Units

    Service menu - appliance test 7.22 Setting units Overview To convert the units 1. Select the desired temperature and volume. 2. Touch the "OK" field. 7.23 Backup relay Description The control board has a spare relay, which allows alternative use in case of a relay failure.
  • Page 50 Service menu - appliance test Relay Connect Description Instruction Main contactor Q1 Re-connect the line from X10. 2 to X12. 5 and to assign a reserve relay to it. POS A Re-connect the line from X11.1 to X12.5 and to assign a reserve relay to it.

  • Page 51: Settings Parameters

    Service menu - appliance test 7.24 Settings parameters 7.24.1 Selecting and changing parameters Description Querying and setting additional parameters. Overview Selecting parameters Selecting parameters by adjusting the roller. Tap the "Read" field. Display of set parameters. Changing parameters Use the number block to set the desired values by tapping. Tap the "Write"...
  • Page 52 Service menu - appliance test Basic setting Standard Range of Explanation value adjustment External core temperature -9.9 - +9.9°K Ability to retrieve the saved temperature offset offset, sensor 1 values. The can also be changed and saved. The calibration function in the Service menu is External core temperature -9.9 - +9.9°K used for calibration!

  • Page 53: Backing Up The Sd Card

    Service menu - appliance test 7.25 Backing up the SD card Description Export the data from the internal SD card and external USB stick. Backing up the SD card Perform according to instructions on the touchscreen. Touch the Confirmation field. Back-up of the data.

  • Page 54: Background Lighting

    Service menu - appliance test 7.27 Background lighting Changing the brightness of 1. Select the desired brightness. the touchscreen 2. Tap the "OK" field. 7.28 Hour meter Description Display of hour meters, service life, cleaning use and consumption. The arrow keys in the upper region are used to switch between the pages.

  • Page 55: 8 Software

    Software 8 Software 8.1 Software update Prerequisite USB stick. Maximum size 32 GB. FAT formatting (default). The disk should be empty if possible. Current software update. The update is provided as packed ZIP file. Preparing the USB stick Open and download Zip file and unzip. In general, the unzipped folder is in the same directory as the previously compressed one.
  • Page 56 Software Performing the update Switch on the unit. Tap the "Unit functions" field. Display of Appliance functions menu. Tap the "Settings" field. Display of window " PIN ". Enter password and touch Confirmation field. The password for the Settings menu is 111. Select the "Software update"...

  • Page 57: Importing Additional Content

    Software 8.2 Importing additional content Description Import function for manufacturer contents: • Cookbook graphics • Help information • Sound files Prerequisite USB stick. Maximum size 32 GB. FAT formatting (default). The disk should be empty if possible. Current additional content. Additional contents are provided as packed .ZIP file.
  • Page 58 Software Importing additional Switch on the unit. content Tap the "Unit functions" field. Display of Appliance functions menu. Tap the "Settings" field. Display of window " PIN ". Enter password and touch Confirmation field. The password for the Settings menu is 111. Select the field "Import additional contents"...

  • Page 59: Importing The Manufacturer's Cookbook

    Software 8.3 Importing the manufacturer's cookbook Prerequisite USB stick. On the unit, the software version 1.29 (from 04/2014) or higher is installed. Checking the software version in the unit's information (see „7.2 Appliance information‟, Page 27). If necessary, perform software update (see „8.1 Software update‟, Page 55).
  • Page 60 Software Touch the Confirmation field. Import begins. Then a confirmation appears on the touchscreen. Exit selection Touch the Back field. Service instructions...

  • Page 61: 9 Trade Show Mode

    Trade show mode 9 Trade show mode Description Trade show mode allows appliance operation for demonstration purposes. Prerequisite A single-phase power supply is required for operation. Appliance is connected on L1 and N. See also installation instructions. Calling up the selection Switch appliance on "I"...

  • Page 62: 10 Electronics

    Electronics 10 Electronics 10.1 Overview of the controller Legend Control board Lower fan motor (only 20.x) Control panel Transformer (Upper) electronic ignition (Upper) electronic ignition (only for gas version) Lower electronic ignition Lower electronic ignition (only 20.x gas) (only 20.x) (Upper) fan motor Digital key Block diagram...

  • Page 63: Layout Of The Control Board

    Electronics 10.2 Layout of the control board Service instructions...

  • Page 64: Configuration Of The Control Board

    Electronics 10.3 Configuration of the control board Connector X1 Description Input 10.7 V AC for lighting Power supply I/O board 18V AC Connector X2 Not in use Connector X3 Digital ignition control for lower chamber (only for 2xx gas appliances) Connector X4 Digital ignition control (only for gas appliances), for 2xx upper chamber Connector X5 CAN bus line to the motor M1 (for 2xx upper chamber)
  • Page 65 Electronics Connector X13 (potential- Control for condensation hood via K10 free) optional Connector X14 (potential- Description free) Input K11, cooling fan G7 (208V AC) Output K11, cooling fan G7 (208V AC) Connector X15 / X16 Not in use Connector X17 (208V AC) Description Output K8, solenoid M8 N for solenoid M8...

  • Page 66: Safety Overview

    Electronics 10.4 Safety overview Overview T1-F2 F4.1 10,7V AC 3,15A 208V AC T1-F1 18V AC 3,15A 208V AC A1-F3 B11/B12 208V AC 3,15A A1-F5 208V AC 3,15A A1-F2 24V DC 3,15A F1.1 F2.1 Service instructions...
  • Page 67 Electronics Legend Control board Operating panel Upper electronic ignition Lower electronic ignition (only 2xx)* Thermal switch 158°F (Upper) cooking chamber STB 1 Lower cooking chamber Thermal switch STB 2 (only 2xx) Cooking chamber light Fuse Cooling fan Cooling fan (only 2xx) (Upper) gas fan* Lower gas fan* WaveClean pump...

  • Page 68: 11 Gas Technology

    Gas technology 11 Gas technology 11.1 Basic principles Functional diagram Glow electrode Ionization (Flame detection) Gas heat exchanger Gas - solenoid valve Transformer Control board A1 Digital electronic ignition BUS communication Functional description 1. The control board issues a request to the electronic ignition unit. 2.

  • Page 69: Co2 Setting

    Gas technology 11.2 CO2 setting 11.2.1 Opening the Setting menu Risk of personal injury and property damage from electric shock DANGER • Inspection and adjustment work that can be carried out only with the hous- ing open and the unit under power must be performed only by electrically trained qualified personnel.

  • Page 70: Adjusting The Settings (Co2 Calibration)

    Gas technology a Cooking zone (burner) d Output b Flame status detected e Gas blower speed c Gas request detected f Cooking chamber temperature Image: Size 2xx a Burner 1 (cooking chamber 1) b Burner 2 (cooking chamber 2) 11.2.2 Adjusting the settings (CO2 calibration) Risk of personal injury and property damage from electric shock DANGER •...
  • Page 71 Gas technology • Ensure that a maximum CO content of < 0.1 vol. % or < 1000 ppm is achieved in undiluted exhaust gas. Setting with gas orifice (standard) The offset pressure can be measured as an adjustment aid at minimum capac- INFORMATION ity.
  • Page 72 Gas technology 4. Measure the exhaust gas values with an approved exhaust gas measuring device once the operating temperature is reached. To regulate the cooking chamber temperature, open the cooking chamber door slightly. 5. Check whether the measured CO content is within the specified range.
  • Page 73 Gas technology Setting without a gas orifice Risk of personal injury and property damage from electric shock DANGER • Inspection and adjustment work that can be carried out only with the hous- ing open and the unit under power must be performed only by electrically trained qualified personnel.
  • Page 74 Gas technology 4. Press the "Start" button. The burner status "Gas request" appears in green. The burner status "Flame detected" appears in green. The unit operates under partial load. 5. Measure the exhaust gas values with an approved exhaust gas measuring device once the operating temperature is reached.
  • Page 75 Gas technology 6. Check the exhaust gas values. measurement press the Back button twice. 7. To end the CO The main menu appears. 8. Switch off the unit. Service instructions...

  • Page 76: Converting The Gas Type

    Gas technology 11.3 Converting the gas type Risk of personal injury and property damage from electric shock DANGER • Before working on the unit, ensure that the unit has been disconnected from the power supply. Risk of explosion and fire from escaping gas DANGER •...
  • Page 77 Gas technology Prerequisite Unit dead Gas shut-off valve on the unit is closed Left side wall removed Unscrew the bolts from the gas solenoid valve. Remove the gas solenoid valve. Remove the gas orifice with seal. Risk of asphyxiation and explosion from damaged seals DANGER •...

  • Page 78: Checking The Connection Pressure

    Gas technology 11.4 Checking the connection pressure Preparations a Connection pressure measuring b Pressure measuring device point Prerequisite Gas connection line connected. Measuring accuracy of the pressure measuring device at least 0.1 mbar. Close the gas shut-off valve on the unit. Unscrew the sealing plug from the connection pressure measuring point.
  • Page 79 Gas technology Gas type Connection pressure (hPa (mbar)) Connection pressure range (hPa (mbar)) Liquefied gas 3P 25  — 45 Liquefied gas (LPG) 3B 20 — 35 Asia: Natural gas 13A 10 — 25 LP gas B/P 23 — 33 Service instructions...

  • Page 80: Checking The Offset Pressure

    Gas technology 11.5 Checking the offset pressure Image: Offset pressure Offset pressure measuring point Pressure measuring device Prerequisite Gas connection line connected Checked for leak tightness outside the unit Connection pressure checked Checked for leak tightness inside the unit Left side wall removed Measuring accuracy of the pressure measuring device at least 0.1 mbar.
  • Page 81 Gas technology 13.Press the "Stop" button. The flame extinguishes. The burner is off. 14.Press the Back button twice. The main menu appears. 15.Switch off the unit. Offset pressure overview Output Range (mbar) Optimal (mbar) High -0.8 — 0 -0.55 -0.4 — 0 -0.15 Service instructions...

  • Page 82: 12 Gas Orifices And C02 Values Up To S/N 16212355

    Gas orifices and C02 values up to S/N 16212355 12 Gas orifices and C02 values up to S/N 16212355 Service instructions...

  • Page 83: 13 Gas Orifices And C02 Values After S/N 16212356

    Gas orifices and C02 values after S/N 16212356 13 Gas orifices and C02 values after S/N 16212356 Service instructions...

  • Page 84: 14 Fault Messages & Troubleshooting

    Fault messages & troubleshooting 14 Fault messages & troubleshooting 14.1 Overview Fault message displayed Section Cooking sensor defective (see „14.4.1 Cooking chamber sensor defective (694, 695)‟, Page 88) Top cooking chamber sensor defective (see „14.4.2 Top cooking chamber sensor defective (696, 728)‟, Page 89) Bottom cooking chamber sensor defective (see „14.4.3 Bottom cooking chamber sensor defective (697, 729) ‟, Page 90)

  • Page 85: Symbols For Errors

    Fault messages & troubleshooting Fault message displayed Section FAN_ID24 Top fan fault: Attempt to restart (see „14.5.7 FAN_ID24: Upper fan fault: Attempt to restart‟, Page 103) FAN_ID25 Bottom fan fault: Attempt to restart (see „14.5.8 FAN_ID25: Lower fan fault: Attempt to restart‟, Page 103) GAS_ID13 Flame fault during operation...
  • Page 86 Fault messages & troubleshooting If the exact error is not known, switch the unit off and then back on. In the event of an error, the exact error will appear in the display. Display on the left Description touchscreen Cooking sensor defective. Unit in emergency mode Emergency operation.

  • Page 87: Emergency Operation

    Fault messages & troubleshooting 14.3 Emergency operation Description In order to allows limited use in case of error, the appliance has various emergency programs. Emergency operation is activated automatically and displayed. After elimination of the error indicated, the controller switches back into regular operation automatically. A reset is not necessary.

  • Page 88: Temperature Sensor Area

    Fault messages & troubleshooting 14.4 Temperature sensor area 14.4.1 Cooking chamber sensor defective (694, 695) Description Emergency operation is activated automatically and displayed. The core temperature sensor takes over the function of the cooking chamber sensor. Cooking program with core temperature sensor is no longer available.

  • Page 89: Top Cooking Chamber Sensor Defective (696, 728)

    Fault messages & troubleshooting 14.4.2 Top cooking chamber sensor defective (696, 728) Description Emergency operation is activated automatically and displayed. Measurement of the cooking chamber temperature is done exclusively by the bottom cooking chamber sensor. Troubleshooting Check contacting from cooking chamber sensor to control board A1 X25. Error eliminated? Remove existing cooking chamber sensor from the control board A1 X25 and plug in new cooking chamber sensor.

  • Page 90: Bottom Cooking Chamber Sensor Defective (697, 729)

    Fault messages & troubleshooting 14.4.3 Bottom cooking chamber sensor defective (697, 729) Description Emergency operation is activated automatically and displayed. Measurement of the cooking chamber temperature is done exclusively by the top cooking chamber sensor. Troubleshooting Check contacting from cooking chamber sensor to control board A1 X26. Error eliminated? Remove existing cooking chamber sensor from the control board A1 X26 and plug in new cooking chamber sensor.

  • Page 91: Core Temperature Sensor Defective (699, 700)

    Fault messages & troubleshooting 14.4.4 Core temperature sensor defective (699, 700) Description The core temperature function is no longer available. Troubleshooting Is the wire or the test prod damaged physically? Remove existing core temperature sensor from the control board A1, X24 and plug in new core temperature sensor.

  • Page 92: Internal Core Temperature Sensor Defective (714, 716)

    Fault messages & troubleshooting 14.4.5 Internal core temperature sensor defective (714, 716) Description The internal core temperature sensor in the cooking chamber is deactivated. Troubleshooting Identical to "Core temperature sensor defective" (see „14.4.4.2 Troubleshooting‟, Page 91). 14.4.6 External core temperature sensor defective (715, 717) Description The external core temperature sensor is deactivated.

  • Page 93: Water Vapor Sensor Defective (710)

    Fault messages & troubleshooting 14.4.7 Water vapor sensor defective (710) Description In the event of an error, emergency operation is activated and displayed automatically. The software controls steam elimination. In this case, increased water consumption may result. Troubleshooting Check contacting from cooking chamber sensor to control board A1 X27. Error eliminated? Remove connector of existing vapor sensor from control board A1 X27 and plug in new vapor sensor.

  • Page 94: Siphon Temperature Very High (Sof_Id20, Id21)

    Fault messages & troubleshooting 14.4.8 Siphon temperature very high (SOF_ID20, ID21) Description Description The temperature in the siphon is >100°C. The water vapor sensor B4 is used for the measurement. Prerequisite Water supply available on-site at both water connections. Troubleshooting Update software to version 1.71 or higher.

  • Page 95: Excess Temperature In The Cooking Chamber (Id18, Id73)

    Fault messages & troubleshooting 14.4.10 Excess temperature in the cooking chamber (ID18, ID73) Description The measured temperature in the cooking chamber is outside the allowable range of more than 310°C. The unit is no longer operational until the cooking chamber cools down. The measurement is taken by the cooking chamber sensor, core temperature sensor and the moisture sensor.

  • Page 96: Motor Area

    Fault messages & troubleshooting 14.5 Motor area Warning: electric shock! Danger of death! DANGER When working on the power board, make sure that energized parts are ex- posed. Work on these components during operation and up to 3 minutes after enabling is not allows.
  • Page 97 Fault messages & troubleshooting 208V AC Steuerplatine A1 Control pcb 3,15A CAN Kommunikation CAN Kommunikation B12* +280 V- +380V DC +280 V- +380V DC Masse (-) Masse (-) +12V - +15V DC +12V - +15V DC Signal Signal F2.1 F1.1 208V AC L1 L2 Image: Motor system 215, 220 pedestal unit...

  • Page 98: Fan Defective Or Temperature Limiter Triggered (702)

    Fault messages & troubleshooting 14.5.2 Fan defective or temperature limiter triggered (702) Description The control board A1 does not receive any response via the CAN bus cable from fan motor M10. There is an error in the safety circuit or fan area.
  • Page 99 Fault messages & troubleshooting Continued from previous page Does the fault appear only sporadically? Update software to version 1.69 or higher. Check thermal switch B0 and cooling fan for proper operation. Make sure that the air intake area is not dirty. Error eliminated? Replace communication cable between motor control and motor for test purposes and perform test run.

  • Page 100: Fan Defective. Cooking Program Was Cancelled (701)

    Fault messages & troubleshooting 14.5.3 Fan defective. Cooking program was cancelled (701) Description Description The control board A1 does not receive any response via the CAN bus cable from fan motor M10 when the fan is active. Troubleshooting Fan defective or temperature limiter triggered (702) 14.5.4 Top fan defective.

  • Page 101: Bottom Fan Defective. Automatic Switching To Emergency Operation (704, 706)

    Fault messages & troubleshooting 14.5.5 Bottom fan defective. Automatic switching to emergency operation (704, 706) Description The control board A1 does not receive any response via the CAN bus cable from the lower fan motor M20. There is an error in the safety circuit or fan area.
  • Page 102 Fault messages & troubleshooting Continued from previous page Does the fault appear only sporadically? Check thermal switch B0 and cooling fan for proper Update software to version 1.69 or higher. operation. Make sure that the air intake area is not dirty.

  • Page 103: Fan_Id23: Fan Error: Attempt To Restart

    Fault messages & troubleshooting 14.5.6 FAN_ID23: Fan error: Attempt to restart Description The control board A1 does not receive any response regarding speed from fan motor M10. There is either a problem with the 320 V voltage supply from the power board or a fault in the fan. Troubleshooting Switch off unit and restart.
  • Page 104 Fault messages & troubleshooting Troubleshooting (see „14.5.6.2 Troubleshooting‟, Page 103) Service instructions...

  • Page 105: Water Area

    Fault messages & troubleshooting 14.6 Water area 14.6.1 Water pressure too low (709) Overview a Pressure switch c Water supply pipe in the cooking chamber b Sieve Troubleshooting The water pressure at the water connection must be at least 2 bar. Service instructions...
  • Page 106 Fault messages & troubleshooting Soft water connection attached and water valve at site open? Connect water supply or open water valve. Is the fault message displayed continuously? Check sieve on the water connection for soiling. To Check the on-site water pressure while observing do this, remove the on-site water connection to the nearby water consumers.

  • Page 107: Water Pressure During Waveclean Too Low

    Fault messages & troubleshooting 14.6.2 Water pressure during WaveClean too low Description This fault message is displayed if the pressure switch registered a water pressure that is too low during WaveClean. The program is stopped until the water pressure is sufficiently high again. Troubleshooting Ensure customer-supplied water supply on the soft water connection of unit.

  • Page 108: Electronics / Control Area

    Fault messages & troubleshooting 14.7 Electronics / control area 14.7.1 Overtemperature control (TMP_ID2) Description The temperature sensor on the control board is measuring a temperature of >75°C (167°F). The unit is no longer operational until it cools down. Troubleshooting With software version 1.71, the temperature threshold was increased from 70°C (158°F) to 75°C (175°F).

  • Page 109: Critical Temperature In The Electronics (Mmi_Id50)

    Fault messages & troubleshooting 14.7.2 Critical temperature in the electronics (MMI_ID50) Description The temperature sensor on the control board is measuring a temperature of >75°C (167°F). The unit is no longer operational until it cools down. Troubleshooting With software version 1.71, the temperature threshold was increased from 70°C (158°F) to 75°C (175°F).

  • Page 110: Failure To Access External Eeprom (Sof_Id12)

    Fault messages & troubleshooting 14.7.3 Failure to access external EEPROM (SOF_ID12) Description It is not possible to access the digital key (EEPROM). Troubleshooting Make sure that the digital key is oriented correctly and inserted fully. The side with the hole must point to the sensor connections. Control board defective.

  • Page 111: 5009: The Application Could Not Be Started. Application Is Restarting

    Fault messages & troubleshooting Troubleshooting Check content and structure of the USB stick. Ensure that the USB interface is functioning properly. On USB sticks with an LED, the LED must be on. Check communication, e.g. by exporting HACCP data Use a different USB stick If the message appears after a software update, confirm by pressing "OK".

  • Page 112: Unit Was Restarted After Power Failure

    Fault messages & troubleshooting Troubleshooting Confirm message. An automatic restore starts. Next, update the software. If the error continues to appear, the operating panel needs to be replaced. With software version 1.78 (10/2018) or higher, a restore is possible by means of a rescue tool. Contact the manufacturer in this regard.
  • Page 113 Fault messages & troubleshooting Overview a Reed contact switch b Door magnet Troubleshooting The operating state of the reed contact switch can be checked in the status overview. 1. Open cooking chamber door. Check reed contact switch operation with external magnet. The magnet is not detected.

  • Page 114: Gas Area

    Fault messages & troubleshooting 14.8 Gas area 14.8.1 No gas (OTH_ID1) Description This error message only appears if on the first gas request on program start there is no response. Troubleshooting Prerequisite • Ensure customer-supplied gas supply according to installation instructions.
  • Page 115 Fault messages & troubleshooting Remove the left side wall. Start cooking program. Is there an ignition process? Start cooking program. Measure the voltage on the Check the ionization electrode and replace if wires to the ignition electrode. Is 24-28 V AC necessary. If the error persists, replace the ignition present? electronics.

  • Page 116: No Gas (Top)(Oth_Id2)

    Fault messages & troubleshooting 14.8.2 No gas (top)(OTH_ID2) Description This error message only appears if on the first gas request on program start there is no response. The fault message refers to the upper burner on 215 and 220 pedestal units. Troubleshooting Further fault message as for error message No gas (see „14.8.1.2...

  • Page 117: No Flame (Bottom)(Oth_Id6)

    Fault messages & troubleshooting The fault message refers to the upper burner on 215 and 220 pedestal units. Troubleshooting Further fault message as for error message No gas (see „14.8.1.2 Troubleshooting‟, Page 115). 14.8.6 No flame (bottom)(OTH_ID6) Description Description This error message only appears if on the first gas request on program start the flame was detected (response from ionization electrode present) and then was lost (no response from the ionization electrode).

  • Page 118: Communication Fault Between I/O And Ignition Electronics (Top)(Oth_Id26)

    Fault messages & troubleshooting 14.8.8 Communication fault between I/O and ignition electronics (top)(OTH_ID26) Description There is a communication fault between the control board and ignition electronics for the upper burner. Troubleshooting Replace CAN bus cable between control board, connector X4 and ignition electronics. Error eliminated? Replace ignition electronics.

  • Page 119: Gas_Id13: Flame Fault During Operation

    Fault messages & troubleshooting 14.8.10 GAS_ID13: Flame fault during operation Description The error message appears sporadically or continuously. Troubleshooting If the error occurs again, replace the ignition electronics. If the error persists, contact the manufacturer. 14.9 Testing the gas components 14.9.1 Checking the electrodes 3 µA 24-28V, ~1,4A...

  • Page 120: Inspection Of The Gas Solenoid Valve

    Fault messages & troubleshooting Check fuse F1 on the transformer. The fuse has blown. Replace fuse. Repeat test and replace glow electrode if necessary. Check supply voltage at the transformer. No voltage present = Check neutral conductor. Replace transformer. Voltage present = Replace ignition electronics. Ionization electrode Preparations •...

  • Page 121: Testing The Heat Exchanger

    Fault messages & troubleshooting Switch on the voltage. Switch on unit and operate at maximum capacity. Measure the gas pressure. When the gas fan starts up and the gas solenoid valve is not yet energized, a vacuum of approx. -3 mbar must be measured.
  • Page 122 Fault messages & troubleshooting Service instructions...
  • Page 124 Henny Penny Corporation P.O.Box 60 Eaton,OH 45320 Phone +1 937 456-8400 Fax +1 937 456-8402 *FM05-16--* Toll free in USA Phone +1 937 417-8417 Henny Penny Corp., Eaton, Ohio 45320, Revised 8/26/2019 Fax +1 937 417-8434 www.hennypenny.com...

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