Ricoh MP CW2201 Field Service Manual page 725

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Software continuity error

The software has attempted to perform an unexpected operation. However,

unlike SC 990, the object of the error is continuity of the software.

• Software program error

• Internal parameter incorrect

• Insufficient working memory

• This SC is not displayed on the LCD (logging only).

For more details about SC991:

1. Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most recent

logged errors.

2. If you touch the zero key on the operation panel with the SP selection menu displayed, you will see

detailed information about the recently logged SC991, including the software file name, line

number, and so on. Of these two methods, 1) is the recommended method, because another SC

could write over the information for the previous SC.

Undefined Error (No SC Code)

An error not controlled by the system occurred (the error does not come under

any other SC code).

• Software defective

• Turn the machine power off and on. The machine cannot be used until this

• Re-install firmware

error is corrected.

SC900: Software

Troubleshooting