Chapter 4 Using Windows Online Diagnostic Tools; Overview; Viewing Event Logs - Nortel CallPilot User Manual

Chapter 4
Using Windows online diagnostic tools
In this chapter
"Overview" (page 29)
"Viewing event logs" (page 29)
"Using TCP/IP diagnostic tools" (page 33)
"Using the chkdsk utility" (page 40)

Overview

This section describes how to access the run-time online diagnostic tools
provided by the Windows server software. Use the following tools when a
serious problem prevents the use of the CallPilot diagnostic tools that are
available in CallPilot Manager.
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Viewing event logs

If one or more messages appear on the monitor during the server startup
cycle, use the following diagnostic tools to determine what event or fault
occurred.
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Copyright © 2007, Nortel Networks
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Windows Event Viewer
TCP/IP diagnostics
chkdsk utility
CAUTION
Risk of software corruption
Do not run any utilities that are not documented in this guide.
Windows Event Viewer on the 600r server
CallPilot Event Browser or Alarm Monitor in CallPilot Manager
Nortel CallPilot
600r Server Maintenance and Diagnostics
NN44200-703 01.04 Standard
5.0 25 April 2007
29