Chapter 4 Using Windows Online Diagnostic Tools; Chapter 4 Using Windows Online Diagnostic Tools Overview - Nortel CallPilot User Manual

Chapter 4
Using Windows online diagnostic tools
In this chapter
"Overview" (page 31)
"Viewing event logs" (page 32)
"Using TCP/IP diagnostic tools" (page 35)
"Using the chkdsk utility" (page 42)
Overview
This section describes how to access the runtime online diagnostic tools
provided by the Windows server software. Use these tools when a serious
problem prevents the use of the CallPilot diagnostic tools that are available
in CallPilot Manager.
Operating system Event Viewer
The operating system Event Viewer provides event logs to help you
diagnose and debug system problems.
TCP/IP diagnostics
The following TCP/IP diagnostic tools are described in this chapter:
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Copyright © 2007, Nortel Networks
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CAUTION
Do not run any utilities that are not documented in this guide.
ipconfig on "The ipconfig command" (page 36)
ping on "The ping command" (page 36)
tracert on "The tracert command" (page 38)
arp on "The arp command" (page 39)
Nortel CallPilot
703t Server Maintenance and Diagnostics
NN44200-702 01.03 Standard
5.0 3 April 2007
31
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