Alarm Monitor; Procedure To Investigate Using The Alarm Monitor - Nortel CallPilot User Manual

•

Alarm Monitor

Use the Alarm Monitor to investigate one or more alarms that require that
attention of a administrator.
About alarms
Alarms are warnings generated by events. Alarms communicate the same
information as events. However, alarms are reported in the Alarm Monitor
instead of the Event Browser, and are managed differently than events:
•
•
•
Each alarm in the Alarm Monitor has Help text that often provides a solution
to the problem. If the solution is not apparent, use the Event Browser or the
Maintenance screen to further investigate the problem.
To investigate using the Alarm Monitor
Step
1
2
Copyright © 2007, Nortel Networks
.
alert icons on the Maintenance screen
Alarms appear in the Alarm Monitor only for minor, major, and critical
events (not information events). The Event Browser can report all
events, depending on filtering criteria defined in the Event Browser.
The first time an event occurs, it generates an alarm that appears in
the Alarm Monitor. If the same event continues to occur, a new alarm
is not generated. Instead, the time and date assigned to the original
generated alarm is updated.
You can clear alarms from the Alarm Monitor, but the system does
not clear the event that generated the alarm from the event log or the
Event Browser.
Action
Log on to CallPilot Manager.
Click System → Alarm Monitor.
Result: The Alarm Monitor screen appears.
Nortel CallPilot
600r Server Maintenance and Diagnostics
NN44200-703 01.04 Standard
5.0 25 April 2007
Alarm Monitor 45