Nortel Remote Gateway 9110 Installation And Administration Manual page 246

Troubleshooting
Symptom
10060 TELNET CONNECTION
FAILED
to connect to the Remote
Gateway 911x series unit.
The Remote Gateway 911x series
unit does not send or receive
Ethernet traffic.
222
appears when attempting
Remote Gateway 911x Series Installation and Administration Guide
What to do
The Remote Gateway 911x series unit
cannot be reached on the IP network.
1 Check the configuration of network
devices and ensure that Remote
Gateway 911x series unit can be
reached.
2 Verify that the Ethernet cable is
connected at both ends (Remote
Gateway 911x series unit and Internet
Access Device).
3 Check the Ethernet cable and ensure it
is good.
4 Ensure the Remote Gateway 911x
series unit is powered up.
5 Power the Remote Gateway 911x series
unit off, then back on.
6 PING the Remote Gateway 911x series
unit.
7 Contact your Nortel distributor. There
may be a hardware problem.
1 Ensure the Remote Gateway 911x
series unit is powered up. The Remote
Gateway 911x series unit cannot send
or receive traffic if it is not powered up.
2 Check the Ethernet cable between the
Remote Gateway 911x series unit and
the network and ensure it is good.
3 Ensure the Ethernet cable is connected.
4 If the Remote Gateway 911x series unit
still does not send or receive traffic,
contact your data network administrator.
5 Data network administrator: Ensure
other network devices are configured to
allow traffic to and from the Remote
Gateway 911x series unit.
Standard 3.0