Nortel  Business Services Gateway BSGX4e Initial Setup Manual
Nortel  Business Services Gateway BSGX4e Initial Setup Manual

Nortel Business Services Gateway BSGX4e Initial Setup Manual

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Initial Setup Guide
BSGX4e
Business Gateway
NN47928-311
Software Release 2.1.1
NN47928-311

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Summary of Contents for Nortel Nortel Business Services Gateway BSGX4e

  • Page 1 Initial Setup Guide BSGX4e Business Gateway NN47928-311 Software Release 2.1.1 NN47928-311...
  • Page 2 Nortel Networks. Trademarks Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. Microsoft, MS, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation. All other trademarks and registered trademarks are the property of their respective owners.
  • Page 3: Table Of Contents

    List of figures List of tables 1 Introduction and preparation Hardware notice..........7 Introduction.
  • Page 4: List Of Figures

    List of figures IST OF FIGURES Figure 1 BSGX4e internet-side connection diagram ....10 Figure 2 BSGX4e Local Network Connection Diagram ....11 Figure 3 Configuration Page Features .
  • Page 5: List Of Tables

    IST OF TABLES Table 1 BSGX4e Cables ......... 9 Table 2 Preliminary Configuration Data .
  • Page 6: Introduction And Preparation

    Hardware notice NTRODUCTION AND PREPARATION Hardware notice WARNING: Before working on this equipment, be aware of good safety practices and the hazards involved with electrical circuits. WARNING: To reduce risk of injury, fire hazard, and electric shock, do not install the unit near a damp location.
  • Page 7 1 Introduction and preparation The 210 model has an Asymmetric Digital Subscriber Line (ADSL) interface for connecting to the Digital Subscriber Line Access Multiplexer (DSLAM) of a service provider, which is a central office switch for DSL service. This model has a DSL modem built in to the WAN connector.
  • Page 8: Getting Started

    Getting started Getting started At this point, you are ready to make the initial cabling connections and then begin the configuration process. The Quick Start Guide and the Installation Guide contain a lot of technical information, but they are intended primarily for technicians. This document provides summarized installation information specifically for a home or small office, self-install user.
  • Page 9 1 Introduction and preparation BSGX4e internet-side connection diagram Figure 1 Public Telephone Service Provider Network Phone Wall Jack Filter Emergency Public Network Connection Internet-Side Cables and Wiring BSGX4e Port Connection LINE Phone Wall Jack DSL/Cable Modem (or other Internet Connection) NN47928-311 Internet DSL Modem Connections...
  • Page 10: Preliminary Information

    Getting started BSGX4e Local Network Connection Diagram Figure 2 Analog Fax or Phone Phone port accommodates one phone number, which is intended for a fax machine or a public network (non-IP) phone. Use this connection for the Initial Setup Wizard. BSGX4e Port PHONE 1 –...
  • Page 11: Terminology

    1 Introduction and preparation Preliminary Configuration Data Table 2 Wizard Page Page Field Time and Date SNTP IP/FQDN Time and Date GMT Offset WAN Interface Setup Variation include: • PPPoE • PPPoHDLC • PPPoATM LAN Interface IP Address Setup Subnet Mask Quality of Upstream QoS Service Setup...
  • Page 12: Acronyms And Abbreviations

    Terminology IP Address The network (IP) address of any device connected to a local network or the Internet. The format is 148.174.89.25. Each of the four numbers in the (self IP) address has a range of 0-255. See the IP listing in Subnet Mask This mask helps Internet traffic route through networks and subnetworks, and defines the range of addresses that can be used when creating a subnetwork.
  • Page 13: How To Get Help

    1 Introduction and preparation SIP – Session Initiation Protocol is the most popular protocol used with VoIP. The phones you use with the BSGX4e are likely marked as “SIP phones.” VoIP – Voice over Internet Protocol is a digital telephone service that uses the public Internet instead of the traditional analog telephone network.
  • Page 14: Getting Help From A Specialist By Using An Express Routing Code

    How to get help Getting help from a specialist by using an Express Routing Code To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service.
  • Page 15: Connecting To Bsgx4E

    Browser requirements This section explains how to connect your PC to the BSGX4e, log in, and start the Initial Setup Wizard. This section also describes the navigation features of the wizard and an overview of the configuration process. At this point you have: acquired all the cables you need, as shown in gathered the configuration data cited in Note: The next procedure includes connecting your PC to the BSGX4e.
  • Page 16 2 Connecting to BSGX4e LED on the front panel is off and then red during the start-up process. When STATUS the LED is steady green, the unit is ready for operation. Connect the Internet cable. Step 2 The Internet cable for the BSGX4e is an Ethernet cable from your DSL or cable modem. Connection to other Internet outlets is possible, but these modems are the most common source.
  • Page 17: Wizard Navigation And Features

    Wizard navigation and features Enter the default login names: User name: admin Password : PlsChgMe! Select the Setup Wizard Click Login The Welcome page of the wizard appears. After reading the Welcome page, click the configuration process. Wizard navigation and features The various configuration pages of the wizard contain the following features to help you fill in the data fields on each page.
  • Page 18: Configuration Overview

    2 Connecting to BSGX4e Configuration Page Features Figure 3 Navigation Mouse-Over Help Configuration overview Before you begin the actual configuration of the BSGX4e, you may find an overview of the process beneficial. After the Welcome page, the Initial Setup Wizard consists of the following pages: Administrator Password page Change main password used to log on to the Web User Interface and the Initial Setup Wizard.
  • Page 19 Configuration overview Voice over IP Setup page Configure the VoIP feature in accordance with the technical requirements of your VoIP service provider. Finishing up page (page Completion message and reminder to save the configuration created by the wizard. NN47928-311 (page 2 Connecting to BSGX4e...
  • Page 20: Wizard

    Configuration process This section provides an overview of the configuration process, then walks you through the process of filling in the fields on each page of the wizard. We conclude with a short process on how to save a configuration file. The wizard pages contain fields into which you enter data.
  • Page 21 3 Wizard pages System Information Setup page Step 2 appears on the button bar of Unit Name the Web UI, near the corporate logo on the top-left. Change the default name as desired. United States ( ) and Canada ( two choices for the Country models.
  • Page 22 Configuration process Step 4 WAN Interface Setup page WAN (Wide Area Network) is your Internet connection. Your choices to define this connection are: DHCP Client – Your service provider assigns a dynamic (temporary) IP address. This is the most common interface type. Static IP –...
  • Page 23 3 Wizard pages LAN Interface Setup page Step 5 LAN (Local Area Network) is the collection of phones, PCs, and other equipment that you connect to the BSGX4e ports 1–4. These are referred to as “LAN devices.” LAN Interface This is the address of the switch that drives ports 1–4.
  • Page 24 Configuration process Quality of Service Setup page Step 6 Background QoS is a system that reserves some amount of bandwidth for critical functions at times when your Internet connection is at maximum capacity. Placing a function under QoS management means it has protected and uninterrupted service.
  • Page 25 3 Wizard pages The numbers in the previous table are bps (bits per second). You may have seen NOTE: large numbers abbreviated as Kbps (1,000 bps) or Mbps (1,000,000 bps). The BSGX4e likely requires a change of values, given that this model is commonly used with DSL and cable modems.
  • Page 26 Configuration process QoS Groups The Voice QoS group protects the data packets traveling to and from your VoIP phones. The Control QoS group protects PPP and ARP signals that are needed to maintain an Internet connection. The default value for the Control group is 64,000 bps. Do not change this value. The default value for the Voice group is 500 000 bps, which protects between (approximately) 4 and 13 simultaneous calls, based on each VoIP call requiring between approximately 39 000 bps to 133 000 bps of bandwidth.
  • Page 27 3 Wizard pages preventing access by non-protected functions. Only when your Internet WAN link is at maximum capacity, and you have many simultaneous calls in progress are your non-protected functions interrupted. The drawback to using the maximum value for QoS group in the future to protect other traffic. You would have to lower the Voice group bandwidth to accommodate the new group.
  • Page 28: Configuration Is Complete

    Backup configuration file Note: You have now completed the configuration process. However, before you disconnect the PC you used for this task, read Backup configuration file (page Configuration is complete Now that you have completed the basic configuration process you can proceed to connecting your LAN devices to the BSGX4e LAN ports.
  • Page 29 3 Wizard pages On the menu in the left pane of the window, click Step 2 . In the display in the right pane, click Configuration Save/Restore tab. Step 3 Under the Download configuration Download Click in the window that opens. This opens the Save standard dialog box where you choose a storage...
  • Page 30: Index

    Index Numerics 911 call analog phone backup backup phone service browser requirements BSGX4e cables connecting to initial connections cables codec configuration backup configuration data configuration overview configuration, modify default button DHCP, defined DNS Server DNS, defined dynamic IP address FQDN Gateway GMT Offset Initial Configuration Wizard...
  • Page 31 bandwidth defined Groups setup restore configuration defined phones server SNTP server standard Internet connection parameters static address, initial connection static IP address Subnet Mask NN47928-311 Terminology Unified Communications User Agent video VoIP defined server WAN setup WAN, defined Web UI (User Interface) Index...

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