Verifying Network Parameters - Teledyne FLIR A68 Series User Manual

Verifying Network Parameters

Teledyne DALSA provides the Network Configuration tool to verify and configure
network devices and the A68/A38 network parameters. See section Network
Configuration Tool of the Teledyne DALSA Network Imaging manual, if there were any
problems with the automatic A68/A38 software installation.
Before Contacting Technical Support
Carefully review the issues described in this Troubleshooting section. To aid Teledyne
FLIR personnel when support is required, the following should be included with the
request for support.
• From the Start menu, go to Programs • Teledyne Dalsa • Sapera LT • Tools
and run the Log Viewer program. From its File menu click on Save Messages to
generate a log text file.
• Report the version of A68/A38 firmware and Sapera version used.
FLIR A68/A38 Series IR Camera User's Manual Troubleshooting • 165