APPENDIX I: REBOOTING, RESETTING, AND
RECALIBRATING THE CAMERA
If you experience problems or errors with your camera, you may simply need to reset the camera.
Your camera features both a software reboot and hardware reset, and can be restored to factory
defaults. PTZ Internet cameras can also be calibrated to resolve any positional issues.
Rebooting the Camera
If your camera freezes, or experiences other technical errors, please try rebooting the camera
from DigiViewer. Rebooting should solve most common freezes and hang-ups.
Figure 38.0 Click Reboot
To reboot the camera:
1. From DigiViewer, click Settings and then click System.
2. Under Advanced Parameter Settings, click Reboot. Please allow a few moments for your
camera to reboot. When rebooting is finished, your camera will return to Surveillance mode.
3. Click
to resume live viewing.
Restoring Factory Defaults
If necessary, you can also restore your camera to factory defaults.
To restore factory defaults:
1. From DigiViewer, click Settings and then click System.
2. Under Advanced Parameter Settings, click Restore. Please allow a few moments for your
camera to reboot. When rebooting is finished, your camera will return to Surveillance mode.
3. Click
to resume live viewing.
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