Caring for Your Printer
230 Paper Jam - Check Duplex
Paper Path Area in Front of Duplex Option
218
Clearing Jams
Jams in the following three areas result in a 230 attendance
message:
•
paper path area in front of the duplex option
•
inside the duplex option
•
back of the duplex option (the page may be entering the
duplex option, inside the duplex option, or exiting the
duplex option to go back to the printer to exit after
printing)
Note: To avoid tearing paper when removing the duplex front
access cover, pull it out gently and slowly.
You must check all of the areas to make sure you clear the 230
attendance message.
Note: To resolve the paper jam attendance messages, you must
clear all paper from the paper path.
This type of jam may occur under another error number instead of
230 Paper Jam, but you must pull the duplex front access cover
open. The leading edge of the paper is jammed in the pass-through
area where paper crosses in the front of the duplex option.