234 Paper Jam Check Duplex, 235 Paper Jam Check Duplex,
and 238 Paper Jam Check Duplex
Note: To resolve the message, you must clear all print media from the print media path.
1
Open the duplex rear door.
2
Look under the duplex rear door for the edge of the print media to determine how the print
media is jammed:
•
If a short piece is visible inside the duplex unit next to the inner wall, grasp it and pull it
out. If you cannot grasp it, see
•
If only a short piece of print media is visible toward the rear of the printer, do not pull it out;
it may be easier to access from inside the printer. See
Cartridge
•
If most of the print media is visible, pull the print media up and out toward you.
23x Paper Jam
step
for instructions.
5.
200 and 201 Paper Jam Remove
137