Troubleshoot a problem
Collated printing does not work
Action
Step 1
1
From the control panel, navigate to:
Settings > Print > Layout > Collate
2
Touch On [1,2,1,2,1,2].
3
Print the document.
Is the document collated correctly?
Step 2
1
From the document that you are trying to print, open the Print dialog,
and then select Collate.
2
Print the document.
Is the document collated correctly?
Step 3
1
Reduce the number of pages to print.
2
Print the document.
Are the pages collated correctly?
Yes
No
The problem is
Go to step 2.
solved.
The problem is
Go to step 3.
solved.
The problem is
Contact
solved.
support.
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