Troubleshoot a problem
Action
Step 4
1
Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
Notes:
Make sure that the setting
•
matches the paper loaded.
You can also change the
•
setting on the printer control
panel. From the home screen,
touch Settings > Paper >
Tray Configuration > Paper
Size/Type.
•
Heavier paper prints more
slowly.
•
Paper narrower than letter,
A4, and legal may print more
slowly.
2
Print the document.
Is the printer printing slow?
Step 5
1
Make sure that the printer settings
for texture and weight match the
paper being loaded.
From the home screen, touch
Settings > Paper > Media
Configuration > Media Types.
Note: Rough paper texture and
heavy paper weight may print
more slowly.
2
Print the document.
Is the printer printing slow?
Step 6
Remove held jobs.
Is the printer printing slow?
Yes
Go to step 5.
Go to step 6.
Go to step 7.
No
The problem is solved.
The problem is solved.
The problem is solved.
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