Ricoh M C240FW User Manual page 215

Table of Contents

Advertisement

Troubleshoot a problem
Partial copies of document or photo
Action
Step 1
1
Make sure that the document or photo is loaded facedown on the upper
left corner of the scanner glass.
2
Copy the document or photo.
Is the document or photo copied correctly?
Step 2
1
Match the paper size setting and the paper loaded in the tray.
2
Copy the document or photo.
Is the document or photo copied correctly?
Scan job was not successful
Action
Step 1
Check the cable connections.
1
Make sure that the Ethernet or
USB cable is securely connected
to the computer and the printer.
2
Resend the scan job.
Is the scan job successful?
Step 2
Check the file you want to scan.
1
Make sure that the file name is not
already used in the destination
folder.
2
Make sure that the document or
photo you want to scan is not open
in another application.
3
Resend the scan job.
Is the scan job successful?
Yes
The problem is solved.
The problem is solved.
Yes
No
The problem is
Go to step 2.
solved.
The problem is
Contact
solved.
support.
No
Go to step 2.
Go to step 3.
215
customer

Hide quick links:

Advertisement

Table of Contents
loading

Table of Contents