Jammed Pages Are Not Reprinted; E-Mailing Problems; Disabling The "Smtp Server Not Set Up" Error Message; Cannot Send E-Mails - Ricoh M C240FW User Manual

Troubleshoot a problem

Jammed pages are not reprinted

Action
1 From the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
2 In the Jam Recovery menu, select On or Auto.
3
Print the document.
Are the jammed pages reprinted?

E-mailing problems

Disabling the "SMTP server not set up" error message

From the home screen, touch
error > On.
To prevent the error from happening again, do one or more of the following:
Update the firmware. For more information, see
•
Configure the e-mail SMTP settings. For more information, see
•

Cannot send e-mails

Action
Step 1
Make sure that the e-mail SMTP settings are configured correctly. For more information,
see Configuring the e-mail SMTP
Can you send an e-mail?
Step 2
Make sure that you are using the correct password. Depending on your e-mail service
provider, use your account password, app password, or authentication password. For
more information, see Configuring the e-mail SMTP
Can you send an e-mail?
> Settings > E-mail > E-mail Setup > Disable "SMTP Server not set up"
Updating
settings.
settings.
Yes
The problem is solved.
firmware.
Configuring the e-mail SMTP
No
Contact customer support.
settings.
Yes No
The problem Go to step 2.
is solved.
The problem Go to step 3.
is solved.
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