Ricoh M C240FW User Manual page 163

Troubleshoot a problem
Action
Step 1
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Step 2
1
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
2 Check if the paper size and paper type settings match the paper loaded.
Note: Make sure that paper does not have texture or rough finishes.
Do the settings match?
Step 3
1 Depending on your operating system, specify the paper size and paper type from the
Printing Preferences or Print dialog.
Note: Make sure that the settings match the paper loaded.
2 Print the document.
Is the print mottled?
Step 4
1
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its original
wrapper until you are ready to use it.
2
Print the document.
Is the print mottled?
Yes No
Go to step 2. Contact
customer
support.
Go to step 4. Go to step 3.
Go to step 4. The problem
is solved.
Go to step 5. The problem
is solved.
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