Troubleshooting Memory Problems - Avaya S8800 Manual

Server does not turn off
Troubleshooting steps
Procedure
1. Connect a customer-provided keyboard, mouse, and monitor to the server.
2. Press Ctrl+Alt+Delete.
3. Turn off the server by pressing the power-control button and hold it down for 5
4. Restart the server.
5. If the server fails POST and the power control button does not work, disconnect the
6. If the problem still exists, replace the server.

Troubleshooting memory problems

Memory displayed is less than memory installed
The amount of system memory that is displayed is less than the amount of installed physical
memory.
Troubleshooting steps
Procedure
1. Make sure that:
2. Shut down the server and remove the power cords.
3. Reseat the DIMMs.
Maintaining the Avaya S8800 Server for Avaya Aura
b. If the server restarts, reinstall the DIMMs, one pair at a time, to isolate
the defective DIMM. Restart the server after installing each DIMM.
seconds.
power cord for 20 seconds, and then reconnect the power cord and restart the
server.
• No error LEDs light up on the operator information panel.
• The DIMMs are seated correctly.
• If you changed the memory, you updated the memory configuration in the
Setup utility.
®
Communication Manager
Troubleshooting
July 2012 51