Troubleshooting Power Problems - Avaya S8800 Manual

3. If the LED lights up, remove the drive from the bay, wait 45 seconds, and reinsert
4. Check the green activity LED and the amber status LED for the hard disk drive:
5. Connect a customer-provided keyboard, mouse, and monitor to the server and

Troubleshooting power problems

Power control button does not work
The power-control button does not work, and the reset button does work (the server does not
start).
Note:
The power control button does not function until approximately three minutes after the server
has been connected to AC power.
Approximately five seconds after the server is connected to power, the power-on LED will
blink quickly (three flashes per second). Approximately three minutes after the server is
connected to power, the power-on LED will blink slowly (one flash per second)
You must wait for the power-on LED to blink slowly (one flash per second) before pressing
the power button. If you press the power button while the power-on LED is blinking quickly
(three flashes per second), the server will not turn on.
Troubleshooting steps
Procedure
1. Disconnect the server power cords.
2. Connect a customer-provided keyboard, mouse, and monitor to the server.
Maintaining the Avaya S8800 Server for Avaya Aura
the drive. Make sure that the drive assembly connects to the hard disk drive
backplane.
• If the green activity LED flashes and the amber status LED does not light up,
the drive is recognized by the RAID controller and is working correctly.
• If the green activity LED flashes and the amber status LED flashes slowly, the
drive is recognized by the RAID controller and is rebuilding.
• If neither LED lights up or flashes, check the hard disk drive backplane (go to
next step).
• If the green activity LED flashes and the amber status LED lights up, replace
the drive. If the activity of the LEDs remains the same, go to the next step. If
the activity of the LEDs changes, return to step 1.
check the application syslog for errors.
®
Communication Manager
Troubleshooting
July 2012 49