HP Elite x2 G8 Maintenance And Service Manual page 9

Table of Contents

TPM BIOS settings (select products only) .....................................................................................................................146

Using HP Sure Start (select products only) ...................................................................................................................146

10 Backing up, resetting, and recovering.............................................................................................................................147

Backing up......................................................................................................................................................................147

Resetting........................................................................................................................................................................147

Recovering .....................................................................................................................................................................147

Installing the Chromebook Recovery Utility..........................................................................................................148

Creating recovery media........................................................................................................................................148

Recovering the Chrome operating system ............................................................................................................148

Setting up your computer after a reset or recovery .....................................................................................................149

Erase and reformat the recovery media........................................................................................................................149

11 Backing up, restoring, and recovering.............................................................................................................................150

Backing up information and creating recovery media ..................................................................................................150

Using Windows tools for backing up .....................................................................................................................150

Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..........................150

Restoring and recovering your system..........................................................................................................................150

Creating a system restore .....................................................................................................................................151

Restoring and recovery methods ..........................................................................................................................151

Recovering using HP Recovery media ...................................................................................................................151

Changing the computer boot order .......................................................................................................................152

Using HP Sure Recover (select products only).......................................................................................................152

12 Using HP PC Hardware Diagnostics .................................................................................................................................153

Using HP PC Hardware Diagnostics Windows (select products only) ...........................................................................153

Using an HP PC Hardware Diagnostics Windows hardware failure ID code ..........................................................153

Accessing HP PC Hardware Diagnostics Windows.................................................................................................153

Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only) .........153

Accessing HP PC Hardware Diagnostics Windows from Support Assistant ..................................................154

Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) ..................154

Downloading HP PC Hardware Diagnostics Windows ...........................................................................................154

Downloading the latest HP PC Hardware Diagnostics Windows version from HP........................................154

Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store ....................................154

Downloading HP Hardware Diagnostics Windows by product name or number (select products only)......155

Installing HP PC Hardware Diagnostics Windows..................................................................................................155

Using HP PC Hardware Diagnostics UEFI .......................................................................................................................155

Using an HP PC Hardware Diagnostics UEFI hardware failure ID code..................................................................155

Starting HP PC Hardware Diagnostics UEFI ...........................................................................................................156

Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive ..................................................................156

Downloading the latest HP PC Hardware Diagnostics UEFI version .............................................................156

Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only) ........156

Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) .......................................................157

Downloading Remote HP PC Hardware Diagnostics UEFI .....................................................................................157

Downloading the latest Remote HP PC Hardware Diagnostics UEFI version................................................157

Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number...............................157

Customizing Remote HP PC Hardware Diagnostics UEFI settings ........................................................................157

13 Specifications...................................................................................................................................................................159

Computer specifications ................................................................................................................................................159

Display specifications ....................................................................................................................................................159

14 Statement of memory volatility ......................................................................................................................................161

Current BIOS steps .........................................................................................................................................................161

Nonvolatile memory usage ...........................................................................................................................................163

Questions and answers .................................................................................................................................................165

Using HP Sure Start (select products only) ...................................................................................................................167

15 Power cord set requirements ..........................................................................................................................................168

Requirements for all countries......................................................................................................................................168

Requirements for specific countries and regions..........................................................................................................168

Table of Contents