No Wake Up - HP Elite x2 G8 Maintenance And Service Manual

Table 7-22 Issues, possible causes, and fixes (continued)
Items

No wake up

Use this information to troubleshoot wake-up issues.
Table 7-23 Issues, possible causes, and fixes
Items
Symptoms
When resuming from a power
management state the computer may
display:
Blank screen
●
Some light activity
●
Procedures
1. See (2. Examine the environment on page
high-frequency signals such as cell phones, microwave ovens.
2. Move the computer to different locations nearby to determine where it fails and where it
does not fail.
3. Test with a verified working computer in original factory configuration.
4. Consult with support.
Procedures
Possible causes
Power-saving mode; multiple-display setting.
Troubleshooting steps
1. Verify that front power light
lights, and POST error messages on page
power button to exit Sleep.
2. Reset BIOS to default (associated with OS Power Management in Power Menu)
Update BIOS and drivers on page
3. Check power management settings in Windows Power Options. Disable Sleep options if
the issue is resolved.
72). Pay attention to external power source,
(7. Status lights, blinking light codes, troubleshooting
76) is blinking (indicating Sleep state). Press
72)
(4.
No wake up 99