Table of Contents
Advertisement
Table 7-56
Routine maintenance tasks to improve performance (continued)
Tasks
Run Scan Disk.
Clean the exterior of the computer.
Close programs that are not being used.
Prevent programs from loading at startup.
Remove rear cover and clean fan blades and vents with compressed air.
Common blue screen error messages
The following sections define blue screen error messages.
Error message list
For an example of a Bug Check Code Reference, use this image.
For more information, see
https://msdn.microsoft.com/en-us/library/windows/hardware/hh994433(v=vs.85).aspx.
Note that the hexadecimal number following the word "STOP" is called the bug check code or Stop code.
Bug check symbolic names
Each bug check code also has an associated symbolic name.
In the example, the screen shows
https://msdn.microsoft.com/en-us/library/windows/hardware/ff559209(v=vs.85).aspx
Microsoft general troubleshooting of Windows bug check codes
Use this information to troubleshoot Windows bug codes.
If you recently added hardware to the system, try removing or replacing it. Or check with the
●
manufacturer to see if any patches are available.
Try running HP PC Hardware Diagnostics (UEFI).
●
Check with the manufacturer to see if an updated system BIOS or firmware is available.
●
Be sure that any expansion board is properly seated and all cables are completely connected.
●
Confirm that any new hardware that is installed is compatible with the installed version of Windows.
●
130
Chapter 7 Troubleshooting guide
Weekly
Monthly
X
Occasionally
X
X
X
X
Hide quick links:
Advertisement
Table of Contents
Troubleshooting
