Manually Updating Bios And Drivers; Remotely Deploying The Bios And Drivers; Analyze The Issue; Remove Or Uninstall Recently Added Hardware, Software - HP Elite x2 G8 Maintenance And Service Manual

The updates may include fixes for your computer issues, and they may also enhance system performance. HP
continually improves the update process to make it easier. You can update the BIOS locally through a manual
process, through an automatic installation, or through a remote installation on multiple units.

Manually updating BIOS and drivers

Use this information to update the BIOS.
To manually update the BIOS and drivers, see the Setup Utility (BIOS) chapter.
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See the specific BIOS update installation instructions that accompany the download.
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Remotely deploying the BIOS and drivers

Instead of manually searching for and downloading each SoftPaq, users and IT personnel can use two tools to
identify and download all appropriate SoftPaqs for the selected HP models.
HP SoftPaq Download Manager (SDM) is a software tool that streamlines the download, extraction, and
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installation process of SoftPaqs, including BIOS and drivers.
HP System Software Manager (SSM) is a software tool that simplifies the deployment of SoftPaqs to HP
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computers.

Analyze the issue

Use these steps to evaluate and interpret the problem.

5. Remove or uninstall recently added hardware, software

HP has designed this computer and validated it using a full-range hardware and software qualification matrix.
If an issue appears to have started recently, it may be related to the recent addition of hardware or software.
A good method to determine the root cause is to remove recently added components or uninstall applications
one at a time and restart the computer when necessary.
IMPORTANT:
reinstall, be sure that the new device seated properly and all cables are correctly connected. After installing
the device, restart the computer, and be sure that the new device is turned on. In addition, if the new device
is a root cause of a problem, it could cause a conflict in drivers or incompatibility issues with other installed
programs. For any new hardware you have added, be sure to install the latest drivers available from the
device vendor website.

6. HP Hardware Diagnostics and Tools

HP offers diagnostics and tools to diagnose hardware failure. This section describes how to use some of these
tools. Make sure to check for the latest versions before use.

HP PC Hardware Diagnostics (UEFI)

HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic
tests to determine whether the computer hardware is functioning properly.
The HP PC Hardware Diagnostics (UEFI) tool is built within BIOS (basic memory and hard drive diagnostics
only), or within new hard drives themselves. These drives contain more advanced versions of the diagnostic
tool than the BIOS-based version.
After you have completed the process of uninstalling hardware or software and are ready to
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