Performing Acceptance Tests; Automated Attendant Service - AT&T MERLIN MAIL System Programming And Maintenance Manual
Voice messaging system multi-lingual version
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Also See for MERLIN MAIL:
- User manual (25 pages) ,
- Implementation manual (98 pages) ,
- System administrator manual (98 pages)
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Post-Implementation
9. Return to previous menu.
Performing Acceptance Tests
After you finish programming the MERLIN MAIL—ML system, perform the
following applicable tests to verify proper operation of each service. If you
have any difficulty with any of the acceptance tests, contact your AT&T
representative or authorized dealer.
Automated Attendant Service
If the Automated Attendant Service is set up, perform the following applicable
tests.
Immediate Call Handling
1.
Call in on a line answered by Automated Attendant Service.
2.
Listen for the Automated Attendant Service Greeting. You should hear it
answer after approximately one ring.
Repeat this test for each line answered by Automated Attendant Service.
3.
Delayed
Call Handling
1.
Call in on a line assigned to Automated Attendant Service. (Ask the
primary call handler not to answer the call.)
After approximately four rings, listen for the Automated Attendant Service
2.
Greeting.
Repeat this test for each line assigned to the Automated Attendant.
3.
5-8
Performing Acceptance Tests
Sys Program
[ F 5 ]
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