Call Handling Methods - AT&T MERLIN MAIL System Programming And Maintenance Manual

MERLIN LEGEND System Programming

Call Handling Methods

The MERLIN MAIL—ML Automated Attendant Service provides four call
handling methods that allow external calls to be answered by Automated
Attendant Service or by the system operator:
Immediate Call Handling
Fax Call Handling
Delayed Call Handling
Night Only Call Handling
The following sections describe each call handling method and the
programming steps required for each method.
NOTE:
Fax Call Handling can be combined with Immediate Call Handling. Fax
Call Handling can also be combined with Night Only Call Handling for
MERLIN LEGEND Release 2.0 and later releases. Fax Call Handling
cannot be combined with Delayed Call Handling.
Figure 4-2 outlines the programming steps required for each call handling
method.
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Call Handling Methods