Creating The Day/Night Main Menus - AT&T MERLIN MAIL System Programming And Maintenance Manual

MERLIN MAIL—ML System Programming

Creating the Day/Night Main Menus

The Automated Attendant Service Day and Night Menus are the top level
menus from which callers can transfer to an extension or department, play a
submenu, or play an announcement. Because they are the top level menus,
program the Day and Night Main Menus after you have programmed the
announcements and submenus they offer as menu options.
Create the Day Main Menu using MERLIN MAIL—ML Form E:
Automated Attendant Service Day Main Menu.
Create the Night Main. Menu using MERLIN MAIL—ML Form G:
Automated Attendant Service Night Main Menu.
NOTE:
Submenus and announcements must be created before the Main
Menus. Refer to the preceding instructions for "Creating
Submenus" and "Creating Announcements."
Even if the Night Main Menu is identical to the Day Main Menu,
you must create them both.
If either menu is not being used, follow Steps 1 through 9 to
delete Selector Codes 1 through 4 for that menu. These codes
are factory-set to transfer calls directly to extensions.
To create the Day and Night Day Menus, follow the instructions below:
1. Log into the MERLIN MAIL—ML system as the system administrator.
The system administrator's name plays; then the Voice Mail Activity Menu
plays.
2. [9] to program the system.
The System Administration Menu plays.
3. [3] for Automated Attendant Service.
The Automated Attendant Service Administration Menu plays.
Programming the Automated. Attendant Menus 3-67