Printronix ProLine 5 Series Manual page 203

Table 6–1 LCD Message Troubleshooting Table (continued)
Displayed Message
PWR SUPP VOLT *
PARITY ERROR
33 PLATEN OPEN
TIMEOUT
PLAT INV PARM*
PLAT INV CMD*
PLAT INV STATE*
POWER SAVER
MODE
PRINTER HOT
RIB INVLD STATE*
SCS COMMAND ER-
ROR
34 RIBBON STALL
TIMEOUT
6–10
Can
User Explanation
Correct?
No Power supply failed.
Yes Parity error
(serial interface)
Yes Forms thickness lever has
been open for at least one
minute.
No Fatal firmware error on
controller board.
No Fatal firmware error on
controller board.
No Fatal firmware error on
controller board.
N/A Status message: printer is
in low–energy idle state, all
fans and higher voltages
are off, only +5Vdc logic
circuits are active.
Yes Controller board sensors
report high temperatures
on the board.
No Fatal firmware error on
controller board.
No Printer received undefined
control character.
Yes A timeout message is sent
to the host if no ribbon
motion has occurred for 10
minutes after CLEAR was
pressed to clear the jam
fault.
Solution
Replace power supply board.
Check your serial host interface
parameter settings; if necessary,
adjust them so that they match
the settings of the attached host.
Close forms thickness lever.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
No action required.
Check printer environment. If hot
or dusty , relocate printer. Contact
your authorized service
representative if this occurs
1
frequently.
Contact your authorized service
1
representative.
Contact your system
administrator.
Clear ribbon jam and reload
ribbon.
Troubleshooting