Chapter 13: Troubleshooting Hard Disk Drive, Power, Or Memory Problems; Customer-Provided Equipment; Diagnosing Server Problems - Avaya S8800 Maintaining

2u server for message networking

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Chapter 13: Troubleshooting hard disk

The customer must provide the services personnel with the following equipment for the

troubleshooting procedures that are described in this section:

• USB keyboard

• USB mouse

• Monitor

About this task

Use this sequence of tasks to diagnose a problem in the server.

Procedure

1. Check the system-error LED on the operator information panel. If this LED lights up or

flashes, check the light diagnostic panel.

Important:

When you slide the light path diagnostics panel out of the server to check the LEDs, do

not run the server continuously with the light path diagnostics panel outside of the

server. The panel should be outside of the server for only a short time. The light path

diagnostics panel must remain in the server when the server is running to ensure proper

cooling.

2. Check the power supply LEDs and hard disk drive LEDs.

3. If the LED lights up for a component that can be hot swapped, such as a hard disk drive or

power supply, reseat the component and see if the alarm clears. If the alarm does not clear,

replace the component.

May 2014

drive, power, or memory

problems

Maintaining the Avaya S8800 2U Server for Message Networking

Comments? infodev@avaya.com

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Troubleshooting