Troubleshooting steps
Procedure
1. Check that the memory modules are installed in the correct sequence.
2. Check that the memory modules are properly seated.
3. Replace the server.
Related Links
Sequence for populating DIMM connectors
CPU LED lights up
When only the CPU LED lights up, a microprocessor has failed.
When the CPU and CNFG LEDs light up, an invalid microprocessor configuration has occurred.
Troubleshooting steps
Procedure
1. Determine whether the CNFG LED also lights up.
• If the CNFG LED does not light up, a microprocessor has failed.
• If the CNFG LED lights up, then an invalid microprocessor configuration has occurred.
2. Replace the server if the microprocessor has failed.
3. Make sure that the microprocessors are compatible with each other if the microprocessor
configuration is invalid.
The microprocessors must match in speed and cache size. To compare the microprocessor
information, run the Setup utility and select System Information > System Summary >
Processor Details.
VRM LED lights up
The VRM LED on the light path diagnostics panel is not used.
Troubleshooting steps
Procedure
Ignore unless directed otherwise by Avaya.
DASD LED lights up
The DASD LED on the light path diagnostics panel lights up when a hard disk drive fails or is
missing.
May 2014
on page 18
Maintaining the Avaya S8800 2U Server for Message Networking
Comments? infodev@avaya.com
Troubleshooting light path diagnostic LEDs
57