Jeep Grand Cherokee 2020 Owner's Manual page 273

CAUTION! (Continued)
Tow only in a forward direction. Towing this

vehicle backwards can cause severe
damage to the transfer case.
The transmission must be in PARK for

recreational towing.
Before recreational towing, perform the

procedure outlined under "Shifting into
NEUTRAL (N)" to be certain that the transfer
case is fully in NEUTRAL (N). Otherwise,
internal damage will result.
Towing this vehicle in violation of the above

requirements can cause severe transmis-
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not use a bumper-mounted clamp-on

tow bar on your vehicle. The bumper face
bar will be damaged.
Shifting Into NEUTRAL (N)
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL (N) position without first
fully engaging the parking brake. The transfer
case NEUTRAL (N) position disengages both
the front and rear driveshafts from the
powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The
parking brake should always be applied when
the driver is not in the vehicle.
Use the following procedure to prepare your
vehicle for recreational towing:
CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.
2. Press and hold the brake pedal.
STARTING AND OPERATING
3. Shift the transmission into NEUTRAL.
4. If vehicle is equipped with Quadra-Lift air
suspension, ensure the vehicle is set to
Normal Ride Height.
5. Using a ballpoint pen or similar object, push
and hold the recessed transfer case
NEUTRAL (N) button (located by the selector
switch) for four seconds. The light behind
the N symbol will blink, indicating shift in
progress. The light will stop blinking (stay on
solid) when the shift to NEUTRAL (N) is
complete. A "FOUR WHEEL DRIVE SYSTEM
IN NEUTRAL" message will appear in the
instrument cluster.
NEUTRAL (N) Button
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