Jeep Grand Cherokee 2020 Owner's Manual page 201

Shifting Into NEUTRAL (N)
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL (N) position without first
fully engaging the parking brake. The
NEUTRAL (N) position disengages both the
front and rear drive shafts from the
powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The
parking brake should always be applied when
the driver is not in the vehicle.
1. Bring the vehicle to a complete stop, with
the engine running.
2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
4. If vehicle is equipped with Quadra-Lift air
suspension, ensure the vehicle is set to
Normal Ride Height.
5. Using a ballpoint pen or similar object, push
and hold the recessed transfer case
NEUTRAL (N) button (located by the selector
switch) for four seconds. The light behind
the NEUTRAL (N) symbol will blink,
indicating shift in progress. The light will
stop blinking (stay on solid) when the shift
to NEUTRAL (N) is complete. A "NEUTRAL"
message will appear in the instrument
cluster display. Refer to "Instrument Cluster
Display" in "Getting To Know Your
Instrument Panel" for further information.
NEUTRAL (N) Switch
6. After the shift is completed and the
NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
7. Shift the transmission into REVERSE.
8. Release the brake pedal for five seconds
and ensure that there is no vehicle
movement.
STARTING AND OPERATING
9. Press and hold the brake pedal. Shift the
transmission back into NEUTRAL.
10. Firmly apply the parking brake.
11. With the transmission and transfer case in
NEUTRAL, push and hold the ENGINE
START/STOP button until the engine turns
off.
12. Place the transmission gear selector in
PARK. Release the brake pedal.
13. Push the ENGINE START/STOP button twice
(without pressing the brake pedal), to turn
the ignition to the OFF mode.
14. Release the parking brake only when the
vehicle is securely attached to a tow vehicle.
NOTE:
If shift conditions/interlocks are not met, a "To
Tow Vehicle Safely, Read Neutral Shift Proce-
dure in Owner's Manual" message will flash
from the instrument cluster display. Refer to
"Instrument Cluster Display" in "Getting To
Know Your Instrument Panel" for further infor-
mation.
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