IBM Storwize V7000 Unified Problem Determination Manual page 317

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Table 44. Upgrade error codes and recommended actions (continued)
Error
Code
Explanation
01B5
Storwize V7000 multipaths are
unhealthy.
01B6
Storwize V7000 vdisks are
unhealthy as indicated by using the
lsvdisk command.
01B7
Failed to query status of Storwize
V7000 upgrade by using the svcinfo
lssoftwareupgradestatus
command.
01B8
Failed to query status of Storwize
V7000 nodes by using the svcinfo
lsnode command.
01B9
Failed to check the Storwize V7000
version.
01BA
Unable to verify the correct
software version.
01BC
Check the health of storage
controllers.
01BD
Unable to update software
repository.
01BE
Unable to distribute upgrade
callbacks.
01BF
Upgrade callback failed
Action
Check the Fibre Channel connections to
the system. Reseat Fibre Channel cables.
For more information, see "Fibre Channel
connectivity between file modules and
control enclosure" on page 34.
See Chapter 5, "Control enclosure," on
page 183.
This could be caused by a number of
issues. Check Monitoring > Events under
both the block tab and the file tab on the
management GUI for an event that could
have caused this error and follow the
recommended action. If there is no
obvious event that could have caused
this error, refer to "Ethernet connectivity
from file modules to the control
enclosure" on page 29.
See Chapter 5, "Control enclosure," on
page 183.
This could be caused by a number of
issues. Check Monitoring > Events under
both the block tab and the file tab on the
management GUI for an event that could
have caused this error and follow the
recommended action. If there is no
obvious event that could have caused
this error, refer to "Ethernet connectivity
from file modules to the control
enclosure" on page 29.
1. Check the health of the storage
controllers.
2. Contact your next level of support.
Contact your next level of support.
1. Ensure that the system is not under a
heavy load. Restart the upgrade.
2. Contact your next level of support.
1. Check on health of the cluster using
lshealth.
2. Contact your next level of support.
1. Contact your customer advocate.
Upgrade callbacks are custom steps
placed on a system before the start of
upgrade.
2. Contact your next level of support.
Chapter 7. Recovery procedures
293

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