Start Here: Use The Management Gui Recommended Actions - IBM Storwize V7000 Unified Problem Determination Manual

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cases where you cannot start the management GUI or the node canisters in the
control enclosure are unable to run the system software.
Note: After you have created your clustered system, remove hardware components
only when directed to do so by the fix procedures. Failure to follow the procedures
can result in loss of access to data or loss of data. Follow the fix procedures when
servicing a control enclosure.

Start here: Use the management GUI recommended actions

The management GUI provides extensive facilities to help you troubleshoot and
correct problems on your system.
You can connect to and manage a Storwize V7000 Unified system using the
management GUI as soon as you have created a clustered system. If you cannot
create a clustered system, see the problem that contains information about what to
do if you cannot create one. Go to "Problem: Cannot create a clustered storage
system" on page 205.
To run the management GUI, start a supported web browser and point it to the
management IP address of your system. Up to four addresses can be configured
for your use. There are two addresses for IPv4 access, and two addresses for IPv6
access. If you do not know the system management IP address, go to "Problem:
Management IP address unknown" on page 204. After the connection is successful,
you see a login panel. If you are unable to access the login panel, go to "Problem:
Unable to connect to the management GUI" on page 204.
Log on using your user name and password. If you are unable to log on, go to
"Problem: Unable to log on to the management GUI" on page 205.
When you have logged on, select Monitoring > Events. Depending on how you
choose to filter alerts, you might see only the alerts that require attention, alerts
and messages that are not fixed, or all event types whether they are fixed or
unfixed.
Select the recommended alert, or any other alert, and run the fix procedure. The fix
procedure steps you through the process of troubleshooting and correcting the
problem. The fix procedure displays information that is relevant to the problem
and provides various options to correct the problem. Where it is possible, the fix
procedure runs the commands that are required to reconfigure the system.
Always use the recommended action for an alert because these actions ensure that
all required steps are taken. Use the recommended actions even in cases where the
service action seems obvious, such as a drive showing a fault. In this case, the
drive must be replaced and reconfiguration must be performed. The fix procedure
performs the reconfiguration for you.
If possible, fix the alerts in the order shown to resolve the most serious issues first.
Often, other alerts are fixed automatically because they were the result of a more
serious issue.
After all the alerts are fixed, go to "Procedure: Checking the status of your system"
on page 212.
201
Chapter 5. Control enclosure

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