Avaya CallPilot 202i Manual page 5

Component states...........................................................................................................................................53
Alert icons.......................................................................................................................................................54
Starting and stopping components..................................................................................................................55
Stop versus courtesy stop...............................................................................................................................55
Courtesy stop..................................................................................................................................................55
Stop.................................................................................................................................................................56
Components that can be started and stopped................................................................................................56
Running integrated diagnostics.......................................................................................................................57
Before you begin.............................................................................................................................................58
Components that have diagnostic tests available...........................................................................................58
Diagnostic tests available for each component...............................................................................................58
If a diagnostic test fails or cannot be run.........................................................................................................58
Viewing the last diagnostic results..................................................................................................................60
Last diagnostic results.....................................................................................................................................62
Section C: Working with the Multimedia and Channel Monitors......................................................................63
In this section..................................................................................................................................................63
Working with the Multimedia Monitor..............................................................................................................63
Working with the Channel Monitor..................................................................................................................64
Chapter 6: Using Avaya CallPilot
In this chapter..................................................................................................................................................65
Overview.........................................................................................................................................................65
Accessing the system utilities.........................................................................................................................66
Diagnostics Tool..............................................................................................................................................66
To access the Diagnostics Tool.......................................................................................................................66
To enable startup diagnostics..........................................................................................................................67
To disable startup diagnostics.........................................................................................................................67
PEP Maintenance utility..................................................................................................................................68
To access the PEP Maintenance utility...........................................................................................................68
Session Trace.................................................................................................................................................68
To access the session trace tool.....................................................................................................................69
To find a session.............................................................................................................................................70
Session type information.................................................................................................................................72
System Monitor...............................................................................................................................................73
To access the System Monitor........................................................................................................................74
About the Channel Monitor tab.......................................................................................................................74
CallPilot services.............................................................................................................................................74
DSPs...............................................................................................................................................................75
DS30X links.....................................................................................................................................................76
About the System Info tab...............................................................................................................................76
About the Legend/Help tab.............................................................................................................................77
Chapter 7: Performing hardware maintenance and mechanical assembly.......................79
In this chapter..................................................................................................................................................79
Overview.........................................................................................................................................................79
Equipment required.........................................................................................................................................79
Before you begin.............................................................................................................................................80
Removing the server from the switch..............................................................................................................80
Equipment required.........................................................................................................................................80
What is next?..................................................................................................................................................81
Replacing the server.......................................................................................................................................81
202i server component diagram......................................................................................................................81
Avaya CallPilot 202i Server Maintenance and Diagnostics
®
system utilities..............................................................65
December 2010 5