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Resolving system problems
Chapters 2 to 5 in this guide describe how to use a variety of CallPilot resources to resolve
system problems.
If you cannot resolve your problem with the resources described in this guide, see the following
documents:
• CallPilot Administrator's Guide NN44200-601
• CallPilot Troubleshooting Guide NN44200-700
Using this guide
This guide provides instructions to use the resources provided by your 202i server, as follows.
Interpret the LEDs on the 202i server
Interpret startup sequence and diagnostic
codes
Use the operating system diagnostic tools,
including Event Viewer and TCP/IP
diagnostic tools
Use the Event Browser, Alarm Monitor, and
Maintenance page in CallPilot Manager
Use the following CallPilot system utilities:
• Diagnostics Tool
• System Monitor
Avaya CallPilot 202i Server Maintenance and Diagnostics
To
See
Troubleshooting your Avaya CallPilot
system
on page 17
Troubleshooting your Avaya CallPilot
system
on page 17
Using the operating system online diagnostic
tools
on page 31
Using CallPilot Manager to monitor
hardware
on page 45
®
Using Avaya CallPilot
page 65
Resolving system problems
®
®
system utilities
on
December 2010
11
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Table of Contents
Troubleshooting
